- The Hertz Corporation (Tallahassee, FL)
- …center operations and continue to transform our service recovery model. As the **Senior Director of Customer Care & Service Recovery** , you'll own a ... cost-per-contact, etc.) + Managing vendor relationships, workforce planning, and technology strategy + Overseeing revenue-generating service channels (sales,… more
- Wolters Kluwer (Tampa, FL)
- …next-generation solutions from concept to early-stage delivery. Reporting to the Director of InnovateHub, this role helps operationalize innovation strategy by ... opportunities, defining MVPs, and driving early-stage validation, while championing customer -centric design and lean innovation practices. **Essential Duties and… more
- Wolters Kluwer (Tallahassee, FL)
- …closely with product strategy, marketing, technology , content operations, user experience, customer service and others in the organization. This is an ... will be responsible for driving the strategic development roadmap for customer facing platforms, online products, workflow solutions, and high-quality features and… more
- Wolters Kluwer (Tampa, FL)
- ** Customer Service Technical Specialist (Support Software Engineer) - Hybrid R0050711 | CPESG | Enablon EHS - North America | Wolters Kluwer** Enablon is seeking ... a ** Customer Service Technical Specialist (Support Software Engineer**...ESG Enablon, and work under the leadership of the Director , Major & Strategic Accounts, CP & ESG Enablon.… more
- The Hertz Corporation (Tallahassee, FL)
- …role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology , and Customer Care, with a mandate ... + Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and… more
- Northrop Grumman (Jacksonville, FL)
- …and training specifically focused on NG leadership principles, company history, customer /stakeholder engagement, product and service overview, and core job ... Defense Instruction 1322.29 .The NG-MIP program is an opportunity for transitioning service members to gain valuable civilian work experience through an individual… more
- AON (Lake Mary, FL)
- …Benefit Solutions Group. As an Account Manager, you will report directly to the Director of Client Services (DCS) and the position will either be based at our ... scope, ensuring timelines met and delivery on track (coordinates with technology , communications, the Enrollment Counselors, field, etc.) + Aligning closely with… more
- Public Consulting Group (Tallahassee, FL)
- …up to 20% travel across South Carolina. **Duties and Responsibilities** + Supports customer service and operations for clients: + Responsible for initiative ... visit www.publicconsultinggroup.com . Our Education team offers consulting services and technology solutions to help schools, school districts, and state education… more
- Florida Atlantic University (Boca Raton, FL)
- …Microsoft Office programs such as Word, Outlook, PowerPoint and Excel. Exceptional customer service , organizational and time management skills. Salary: $45,000 - ... with a passion for finding creative solutions while advancing science, art, and technology in all disciplines. Our work environment is a hub of cultures from… more
- City of Coral Gables, FL (Coral Gables, FL)
- …Benefits + Questions Summary Under the general direction of the Development Services Director , this position works as team lead with the responsibility of project ... The worker implements strategies and systems to enhance operations, and customer satisfaction. Supervises and coordinates the activities of technical staff and… more