- Wolters Kluwer (Coppell, TX)
- …next-generation solutions from concept to early-stage delivery. Reporting to the Director of InnovateHub, this role helps operationalize innovation strategy by ... opportunities, defining MVPs, and driving early-stage validation, while championing customer -centric design and lean innovation practices. **Essential Duties and… more
- Chewy (Richardson, TX)
- …motivated, goal-oriented and engaged **Operations Manager** to join our **Pharmacy Healthcare Customer Service ** Operations team! This position will report to ... the Senior Manager Healthcare Customer Service . The right person will be...meet established timelines, and regularly present status updates to Director level during operational review settings. + Partnering with… more
- Amazon (Austin, TX)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description The Last Mile Delivery & Technology team consists of: 1. programs used to...for business-critical designs. Senior Principal Engineers operate at the Director , VP and SVP level as key technical advisers.… more
- Element Materials Technology (Plano, TX)
- …are maintained and extended, as agreed with operational management and the BU Quality + Director , to service our customer base and retrain our competitive ... in the Plano, TX area. Reporting directly to the Business Unit (BU) Quality Director /BU Quality Manager for Connected Technologies & Mobility with a dotted line to… more
- Quality Technology Services, LLC (Irving, TX)
- …assigned Category Sourcing Managers. The Senior Manager role will report to the Director , Category Sourcing position and will be expected to collaborate on process ... improvements and strategic initiatives with the Director to drive the Category Sourcing function forward. **RESPONSIBILITIES, other duties as assigned.** + Develop a… more
- ServiceNow, Inc. (Addison, TX)
- …Engagement Team Technology Support (Revenue Operations), Elevating and Optimizing the customer journey through self service , + Proven track record of ... software company of the 21st century. **As the Senior Director of Customer Success Product, you will...senior leadership roles. + Proven experience in delivering exceptional customer technology experiences across the enterprise platform… more
- Wolters Kluwer (Houston, TX)
- … Success Specialist (** **Project Manager** ), you will build upon your initial customer service experience to manage more integrated aspects of the customer ... connecting with colleagues. You will report to the [Manager, Customer Service Operations], and work under the...Operations], and work under the leadership of the [Associate Director , Customer Success]. This role is a… more
- GE HealthCare (TX)
- …more efficiently. + Keep up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely ... Acts as the primary GEHC Services face to the customer . Responsible for resolving advanced service repair...region/zone leadership to support business growth. + Assist Area Service Manager or Director of Service… more
- Armed Services YMCA of The USA (Harker Heights, TX)
- …position Education and Experience High School Diploma or GED Minimum three years of customer service experience Minimum one year of data entry experience Minimum ... MUST SUMMARY Under the direction of the Member Services Director , Representatives must greet and welcome all members and...of cash handling Possess basic computer skills Possess good customer service , problem solving, and communication skills… more
- TTEC (Austin, TX)
- …the key success metrics associated with goals. These include: + Revenue Targets + Customer Satisfaction Score + Service Level Goals + Quality Goals + Coach ... goals. You'll work to answer associate questions, issues, and customer escalation while ensuring quality customer experience...the communities we serve, by not only delivering amazing service and technology , but also humanity. We… more