- Cognizant (Chicago, IL)
- …only manage delivery objectives but will also have responsibility for customer satisfaction and the client relationships required for successful program delivery. ... and their intent **Required Qualifications:** . 15-20 years in strategy , operations, process consulting, stakeholder management, project/ program delivery within… more
- Highmark Health (Springfield, IL)
- …partners. + Provide input to and execute on the Organization's distribution strategy . + Manage profitability; effective risk and underwriting actions; guide sales of ... employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with… more
- American Express (Chicago, IL)
- …building an engaged guest base via compelling value messaging and refined segmentation strategy . As **Sr. Manager, Resy Guest Lifecycle Marketing & Strategy ,** ... of Resy B2C and B2B Marketing, Product, and Data), reports to the Director , Resy Guest & Product Marketing, and manages 1 direct report. **Key Responsibilities:**… more
- American Express (Chicago, IL)
- …by building an engaged guest base via compelling value messaging and refined segmentation strategy . As Sr. Manager, Resy Guest Value Marketing & Strategy , you ... as well as our Amex colleagues, reports to the Director , Resy Guest & Product Marketing, and manages 1...ongoing A/B testing and performance reporting. + Oversee the strategy , execution, and performance analysis of always-on marketing franchises… more
- AGI (Naperville, IL)
- **Description** **Position Title: Manager, Pricing Strategy ** **Compensation: $117,000-143,000 USD (based on experience)** **Location: Naperville, IL, USA** **About ... platform for food processing facilities. **The Opportunity** The Manager, Pricing Strategy will be responsible for collecting market intelligence, mapping shifts in… more
- CH Robinson (Oakbrook Terrace, IL)
- CH Robinson is seeking a strategic Drayage Procurement Strategy Manager to lead the transformation of our 53' drayage procurement across North America. In this ... with operations, sales, and pricing teams to align carrier capabilities with customer expectations + Design and implement systems, dashboards, and processes to… more
- The Hertz Corporation (Springfield, IL)
- …center operations and continue to transform our service recovery model. As the **Senior Director of Customer Care & Service Recovery** , you'll own a high-impact ... at scale. You'll also play a pivotal role in redefining our customer experience strategy post-transaction - one of the most critical inflection points for … more
- Merck (Springfield, IL)
- …Integrated Delivery System team, Solutions support teams, etc.) to outline customer strategy for interactions/relationships aimed at improving immunization ... Leader (VKCL), Vaccine Medical Affairs Leader (VMAL), Region Medical Director (RMD) as well as other members of the...Customer Relationship Management (CRM), Customer Service, Customer Service Management, Customer Strategy ,… more
- The Hertz Corporation (Springfield, IL)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... at a strategic level, often interfacing with VP- and Director -level leaders, while also engaging directly with frontline leadership...high-friction customer touchpoints + Own the end-to-end customer experience strategy for the Customer… more
- Owens & Minor (Chicago, IL)
- …Description** : Responsible for organic growth within the existing commercial technology customer base. Travels to assigned accounts to manage Owens & Minor ... Establishes, maintains, and continuously strengthens relationships within the assigned customer base. + Identifies opportunities within assigned accounts and… more