- WM (Richmond, VA)
- …team knowledge. + Responsible for organizing and interpreting data related to customer opportunities to support strategy , reporting, and decision-making + ... Job Summary** WM Advisory Services is seeking a detail-oriented, customer service driven individual to play a key role...budgets, and follow-through to help the Enablement Manager and Director with reviewing team financials. + Engage with team… more
- Cayuse Holdings (Richmond, VA)
- …staff, ensuring all team members are fully equipped to deliver high-quality customer support. + Implement a strategy for continuous improvement, including ... between Cayuse and all client stakeholders. + Supervise high-performing customer service functions through multi-channel delivery (phone, live chat, email,… more
- Sharecare (Richmond, VA)
- …office every Tuesday.** **Job Summary:** Working in tandem with the Strategic Sales Director in the Lifesciences division, the Account Manager is a critical client ... understanding of DTC and HCP clients' ROI / CPA, audience goals, marketing strategy and demographics, the Account Manager helps clients and Sales partners develop,… more
- Datavant (Richmond, VA)
- …for complex privacy incidents or high-impact cases, coordinating with Legal and the Director of Compliance on next steps. + Monitor privacy incident trends across ... observed trends and root cause analysis. + Partner closely with Operations, Customer Service, and Legal to maintain alignment on privacy and compliance initiatives.… more
- Academy Sports + Outdoors (Short Pump, VA)
- …Manager leads the team and rives the goals that directly impact customer satisfaction, store profitability, and Academy's Purpose. Job Description: Education: + ... and effectively drives the performance of team members. + Excellent customer service orientation. + Effective problem solving and communication with customers… more
- HCA Healthcare (Richmond, VA)
- …is responsible for assisting in the development and evolution of the overall strategy for Physician Services Coding Operations. The RCOM is responsible for oversight ... management as applicable. The RCOM assists the Regional Coding Operations Director with the oversight and implementation of Coding Operations operational planning,… more
- Zurich NA (Richmond, VA)
- …statements, expert reports) to assess coverage, liability, and damages. **Resolution Strategy & Negotiation:** + Develop and implement effective claim resolution ... potential to the appropriate internal teams for further investigation. ** Customer Service & Communication:** + Deliver exceptional customer...we insure 90% of the Fortune 500(R). Our growth strategy is not limited to our business. As an… more
- Lumen (Richmond, VA)
- …IT, and customer service departments to support product and solution strategy and execution. + **Conduct Market Research:** Assist in competitive analysis and ... the overall product marketing efforts. You will work closely with the Director of Product Marketing, relevant product leaders, and other cross-functional teams to… more
- Capital One (Mclean, VA)
- …for a lead designer to join our Software website team. As a partner to the Director of Product, this is a foundational role focused on the discovery and delivery of ... B2B digital experience. We're seeking someone who is obsessed with usability, customer empathy, and funnel optimization. A primary focus will be optimizing key… more
- Zscaler (VA)
- …we are building a culture of execution centered on ** customer obsession,** collaboration, ownership and accountability. We value high-impact, high-accountability ... Federal to join our Marketing Team. Reporting to the Director of Marketing - Federal, you will be responsible...sales, and channel teams to deliver a unified GTM strategy + Strategically planning and executing multi-channel programs and… more
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