- The Hertz Corporation (Springfield, IL)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... at a strategic level, often interfacing with VP- and Director -level leaders, while also engaging directly with frontline leadership...high-friction customer touchpoints + Own the end-to-end customer experience strategy for the Customer… more
- The Hertz Corporation (Springfield, IL)
- …center operations and continue to transform our service recovery model. As the **Senior Director of Customer Care & Service Recovery** , you'll own a high-impact ... You'll also play a pivotal role in redefining our customer experience strategy post-transaction - one of...and Finance + A data-driven approach - you translate insights into clear decisions, scalable processes, and measurable improvements… more
- Astellas Pharma (Northbrook, IL)
- …strategy by developing and implementing long-term planning processes, targeting tools and customer insights , sales impact KPIs and metrics to optimize sales ... departmental stakeholders Field Analytics, Sales, Brand, Incentive Compensation, Data Enablement, Customer Insights and Field Technology and DigitalX teams +… more
- Merck (Springfield, IL)
- …Integrated Delivery System team, Solutions support teams, etc.) to outline customer strategy for interactions/relationships aimed at improving immunization ... **Job Description** The Vaccine Customer Representative (VCR) supports customers by providing clinical...Leader (VKCL), Vaccine Medical Affairs Leader (VMAL), Region Medical Director (RMD) as well as other members of the… more
- Cardinal Health (Springfield, IL)
- …& Solutions Marketing is responsible for defining the product/service and market strategy and life cycle management including customer need identification, ... indicators throughout Marketing campaigns and makes minor adjustments to content and customer targeting as necessary. Coordinates with Director as necessary to… more
- BD (Becton, Dickinson and Company) (Chicago, IL)
- …management activities associated with process improvement recommendations from data insights gained. + Effectively deliver presentations and reports to various ... quarterly Territory Business Planning and WIN Room Discussions to discuss facilitating strategy for current and competitive Key Accounts. + Network and participate… more
- Lactalis American Group Inc. (Chicago, IL)
- …* Sales Job Type Full-time Description Title: Manager, Sales Planning Reports to: Director , Sales Planning & Insights Location: Remote/Chicago, IL **This position ... carry out responsibilities such as but not limited to delivering the insights , tools, and cross functional coordination needed to enable effective sales execution… more
- Amgen (IL)
- …sequencing of touchpoints. The successful candidate is a passionate champion of insights driven strategy and objective evidence-based decision making. Using a ... In this vital role you will be responsible for delivering analytics and insights to support the Omnichannel Commercial efforts within the US and Global Marketing… more
- Cornerstone onDemand (Chicago, IL)
- …understand customer needs, competitive landscape, and industry trends. Translate insights into actionable strategies. + **Content Strategy :** Develop content ... wherever you feel most productive. Reporting to the Sr. Director of Product Marketing, you will play a critical...needed to effectively position and sell the product. + ** Customer Insights :** Gather and analyze customer… more
- Astellas Pharma (Northbrook, IL)
- …across stakeholder groups. Success will be measured by achieving best in industry customer engagement and impactful, timely synthesis of insights from key ... congress execution. + Impactful, timely synthesis of useful and relevant market insights from Thought Leaders and internal customer facing stakeholders… more