- Cognizant (Bridgewater, NJ)
- …only manage delivery objectives but will also have responsibility for customer satisfaction and the client relationships required for successful program delivery. ... vs did, SLA, and any other operational or contractual measures) . Provides insights on improvements while ensuring adherence to operational best practices . Drives… more
- The Cigna Group (Morris Plains, NJ)
- …focuses on the quadruple aim: improving affordability, health outcomes, customer experience, and positively impacting provider satisfaction. Responsible for ensuring ... encompass activities that include condition-specific medication management programs and customer -/provider-targeted services intended to improve the experience of clinical… more
- Lumen (Trenton, NJ)
- …scaling operating models and capabilities that drive productivity and performance across Sales and Customer Success teams in all GTM segments - LE, MM, GPS, PS, WS. ... execution and impact tracking. + Apply strategic frameworks and data-driven insights to inform decision-making and drive measurable outcomes. + Collaborate with… more
- NJEDA (Camden, NJ)
- …and lender applications from initiation through closing. Drives excellent customer service levels, and manages product development, administration, continuous ... to promote and align program strategies and share market insights and updates. + Engages with local governments to...and MDIs. Reporting Structure: + Report directly to the Director , Business Banking. + Lead and supervise Product Officers… more
- The Hertz Corporation (Trenton, NJ)
- …center operations and continue to transform our service recovery model. As the **Senior Director of Customer Care & Service Recovery** , you'll own a high-impact ... You'll also play a pivotal role in redefining our customer experience strategy post-transaction - one of...and Finance + A data-driven approach - you translate insights into clear decisions, scalable processes, and measurable improvements… more
- Merck (Trenton, NJ)
- …Integrated Delivery System team, Solutions support teams, etc.) to outline customer strategy for interactions/relationships aimed at improving immunization ... **Job Description** The Vaccine Customer Representative (VCR) supports customers by providing clinical...Leader (VKCL), Vaccine Medical Affairs Leader (VMAL), Region Medical Director (RMD) as well as other members of the… more
- Cardinal Health (Trenton, NJ)
- …& Solutions Marketing is responsible for defining the product/service and market strategy and life cycle management including customer need identification, ... indicators throughout Marketing campaigns and makes minor adjustments to content and customer targeting as necessary. Coordinates with Director as necessary to… more
- Cornerstone onDemand (Newark, NJ)
- …understand customer needs, competitive landscape, and industry trends. Translate insights into actionable strategies. + **Content Strategy :** Develop content ... wherever you feel most productive. Reporting to the Sr. Director of Product Marketing, you will play a critical...needed to effectively position and sell the product. + ** Customer Insights :** Gather and analyze customer… more
- ThermoFisher Scientific (Bridgewater, NJ)
- …on Microbiology product lines while consistently staying abreast of and communicating customer insights , market trends, and competitive actions. + Evaluates and ... This includes but is not limited to development of deep customer knowledge and understanding of partnership elements, defining strategic growth opportunities… more
- Sanofi Group (Morristown, NJ)
- …of early stage T1D within their practices. + Collaborate with public health strategy specialist colleagues to share insights and accelerate expansion of T1D ... portfolio and enhance patient outcomes. Reporting to the T1D Immunology Field Medical Director , this role will be responsible for the creation of impactful account… more