- Kyndryl (Austin, TX)
- …will lead a team of high-performing Account Executives, guiding them to expand Skytap's customer base and revenue footprint. You will play a critical role in scaling ... thrive in a dynamic, collaborative environment that values inclusion, innovation, and customer success. Skytap is now wholly owned by Kyndryl, the world's largest… more
- The Hertz Corporation (Austin, TX)
- …center operations and continue to transform our service recovery model. As the **Senior Director of Customer Care & Service Recovery** , you'll own a high-impact ... You'll also play a pivotal role in redefining our customer experience strategy post-transaction - one of...and Finance + A data-driven approach - you translate insights into clear decisions, scalable processes, and measurable improvements… more
- Siemens (Austin, TX)
- **Job Family:** Software **Req ID:** 472131 Report To: Sr. Director of Customer Success & Operations I Department: Customer Success & Operations (CS&O) Team ... individual contributor role ideal for someone who enjoys hands-on execution, customer -facing strategy , and operational excellence. Customer Relationship… more
- ServiceNow, Inc. (Addison, TX)
- …become the defining enterprise software company of the 21st century. **As the Senior Director of Customer Success Product, you will drive the vision, strategy ... provide:** + Enterprise Platform Product Management Leadership: Define and execute the strategy for Customer Success Platform. Ensure seamless end-to-end … more
- Realtor (Austin, TX)
- …in a marketplace or SaaS environment. They know how to turn data and customer insights into actionable strategies that drive adoption, engagement, and revenue ... 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home....Partner with key stakeholders to develop and refine core customer portfolio vision, strategy , sizing, and plans… more
- Wolters Kluwer (Austin, TX)
- …satisfaction and operational efficiency. In this role, you will report to the Associate Director , Customer Service and work a hybrid schedule (two days in ... As a **Senior Customer Service Representative** , **Licensing** , you will...Skills: Strong ability to analyze data and provide actionable insights . * Leadership: Capable of mentoring junior associates and… more
- Merck (Austin, TX)
- …Integrated Delivery System team, Solutions support teams, etc.) to outline customer strategy for interactions/relationships aimed at improving immunization ... **Job Description** The Vaccine Customer Representative (VCR) supports customers by providing clinical...Leader (VKCL), Vaccine Medical Affairs Leader (VMAL), Region Medical Director (RMD) as well as other members of the… more
- Cardinal Health (Austin, TX)
- …& Solutions Marketing is responsible for defining the product/service and market strategy and life cycle management including customer need identification, ... **Payor Marketing Strategy & Execution** + In conjunction with the Director , develop and execute commercialization playbooks for new and existing plan access,… more
- Cardinal Health (Austin, TX)
- …& Solutions Marketing is responsible for defining the product/service and market strategy and life cycle management including customer need identification, ... indicators throughout Marketing campaigns and makes minor adjustments to content and customer targeting as necessary. Coordinates with Director as necessary to… more
- Academy Sports + Outdoors (Katy, TX)
- …reputation + Evaluate PR and crisis communication effectiveness using KPIs, CRM insights , and competitive analysis to inform strategy and improve outcomes ... Senior Manager External Communications will lead Academy's PR and media strategy -developing press materials, managing proactive and reactive outreach, and serving as… more