- Zoom (New York, NY)
- …and implementing improvements that enhance productivity across business development, sales, onboarding, customer support , and customer success. + Defining ... for designing, harmonizing, and embedding standardized processes across Sales, Marketing, Customer Success, Partner, and Operations teams to deliver scalable… more
- Nuvance Health (Poughkeepsie, NY)
- …cost effectiveness and customer satisfaction. Responsibilities: 1.Responsible for daily operations of assigned modalities in scope to support departments ... training, development, hiring and performance assessment. In collaboration with the Director Operations , develops, implements, and monitors systems, policies,… more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk/Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service agency ... of enriched data and hosting public hearings, and strengthens procurement operations by providing direct assistance and resources to all stakeholders. MOCS… more
- Google (New York, NY)
- …sets, data modeling, and reporting. + Experience in improving and scaling customer support delivery through process optimization, technology, and operational ... to deliver tangible, actionable strategies. These strategies will improve how Google's operations support billions of users across all our products worldwide.… more
- BrightView (Hawthorne, NY)
- …(CPQ). 7. Customer Service, Satisfaction and Jobsite Quality + Ensure that operations support excellent customer service and jobsite quality. + Address ... any operational issues that impact customer satisfaction. + Implement processes to improve ...and execute operational excellence strategies through partnership with the Director of Operations . + Collaborate with external… more
- Datavant (Albany, NY)
- …reports. This role is responsible for planning, leading, organizing, and executing operations to deliver quality customer service, high customer ... training, and annual competence assessments. + Foster a service operations environment focused on customer satisfaction, service...are consistently held at each site. + Assist the Director of Operations with day-to-day responsibilities, as… more
- Human Technologies Corporation (Utica, NY)
- …up and down the organization.4. Support business development by providing technical support , operations plans, quality plans, and cost estimates in areas of ... with labor ratios and company policies, and meet expectations for customer satisfaction, quality, contract compliance, and profitability.6. Support the… more
- Hilton (New York, NY)
- …Square \(https://www\.hilton\.com/en/hotels/nyctshh\-hilton\-times\-square/\)Is looking for a **Safety and Operations Manager** to join this stunning landmark New ... offering a breathtaking view of Times Square\. This role reports directly to the Director of Safety & Security and is responsible for overseeing a team of 10… more
- Interstate Waste Services, Inc. (Goshen, NY)
- …duty satisfactorily.** **Other minor duties may be assigned.** + Manages the day-to-day operations of the depot(s), and provides daily support to Operations ... **Overview** ** Operations Site Manager** Interstate Waste Services is the...recycling and environmental services, while keeping focus on employee, customer and environmental safety. What makes our company culture… more
- City of New York (New York, NY)
- …and escalate critical issues; - Analyze data and summarize research to support ongoing improvement in operations and service; -Educate stakeholders about ... the positive impact of services on communities. The MOCS Director serves as the City Chief Procurement Officer. MOCS...various procurement and government operations topics and tools; -Engage and support … more
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