- Ford Motor Company (Albany, NY)
- …into our customers' lives. Ford is seeking a highly strategic and experienced Senior Director , Data , Analytics & AI, Integrated Services to lead the foundational ... and roadmap for Ford's Integrated Services, aligning with overall business objectives, customer experience goals, and GDIA's enterprise data strategy. + Identify… more
- M&T Bank (Buffalo, NY)
- …and money movement domains, including aspects of security and resilience of digital banking platforms, customer identity and access management practices, fraud ... and validation procedures, with minimal oversight from the Senior Director - Audit and in a risk focused manner...+ Lead audit teams in incorporating the use of data analytics to drive decisions throughout all phases of… more
- Cengage Group (New York, NY)
- …Develop a strategic plan to build customer relationships with key customer roles including technology director , curriculum director , building ... Analyst** + Use metrics across multiple platforms to document, respond, and improve customer health. + Present and use data to facilitate strategic account… more
- Boehringer Ingelheim (New York, NY)
- …reflect Boehringer Ingelheim's high regard for our employees. The ILD Customer Engagement Specialist is responsible for implementing Boehringer Ingelheim ILD sales ... teams. The role of the ILD CES prioritizes a digital first strategy (50%) through the deployment of tools...effective communication and coordination with internal employees. + Develops customer pre-call plans to meet ILD health care professionals… more
- OneMain Financial (New York, NY)
- We are seeking an Associate Director of Present Customer (PC) Analytics to join our Marketing Analytics team. Analyzing and Marketing to Present Customers (PCs) ... with SQL required, SAS and/or Python a plus. + Experience leveraging digital marketing and data visualization tools. + Strong cross-functional communication… more
- Experian (New York, NY)
- …a complete identity solution. We're doing so through a clearer view across the digital customer buying journey and with acquisitions of leading AdTech and ... the most recent being Audigent, the leader in sell-side data and curation The Customer Success Manager,...products + Work with and support your assigned Account Director on a set of named strategic accounts to… more
- Mastercard (Harrison, NY)
- …serve as a client advocate within a matrixed organization. This role reports to the Director of Global Partner Customer Success. The Role: * Be primary point for ... everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and...partner and support the growth strategies of other Mastercard Customer Success teams. * Work cross-functionally with data… more
- Hilton (Albany, NY)
- …and Customer Care \(HRCC\) team, you will report to the Director Customer Excellence\. You will utilize process/project management skills for initiatives ... part of a Customer Care Team that is revolutionizing human hospitality in a digital world\. As an Analyst Customer Excellence _,_ you will strive to provide… more
- American Express (NY)
- …our Customer Experience (CX) practice to meet our Card Members' changing digital needs. Within EDR, the Customer Experience Insights team **(CXI)** is ... Customer Experience (CX) Insights** . Reporting to the Director of CX Insights, you'll be responsible for helping...helping teams uncover and translate user needs that drive customer -centered product and design decisions across digital … more
- Publicis Groupe (New York, NY)
- …we create brand movement at the speed of people's lives by connecting real-time data with world-class creative, content, and media in service of growth and Return on ... investment. CoLab is a "power of one" solution, encompassing data , media, and production. By drawing from across the...the stability and experience of a global leader. **Overview** Director , Brand Strategy (HCP preferred) Publicis CoLab is where… more
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