- ISC2 (Richmond, VA)
- …Strategy** + Drive experimentation and implementation of AI use cases related to customer experience , reporting, and engagement + Collaborate with the CIO and ... that empowers all of our successes. Learn more. **Position Summary** The Senior Director of Digital Platforms will lead the strategy, governance, and execution… more
- EPAM Systems (Mclean, VA)
- …strategies, program and product roadmaps, and positioning engagements for success + Shape digital customer experience solutions, scope and price engagements, ... EPAM is seeking a **Senior Director , Digital Engagement** to champion ...to expand EPAM's presence **Requirements** + 8+ years of experience developing and growing client relationships and leading teams… more
- Mastercard (Arlington, VA)
- …and governments realize their greatest potential._ **Title and Summary** Director /Senior Managing Consultant, Services Business Development- Digital Partnerships ... economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology… more
- Kyndryl (Richmond, VA)
- …enhance their internal employee experience , workforce agility, collaboration, and overall digital experience . As a Consult Partner, you will have a pivotal ... the entire customer Eco-system. This role is focused on delivering digital modernization through Digital Workplace Services (DWS), helping Kyndryl's State,… more
- Confluent (Richmond, VA)
- …several factors when determining compensation, including work history, education, professional experience , and location. The actual pay may vary depending on your ... skills, qualifications, experience , and work location. In addition, Confluent offers a...the Role:** We are seeking an experienced Regional Sales Director to develop and manage a team of Mid-Market… more
- Capital One (Mclean, VA)
- Sr Director , Product Management - Customer Experience Foundations Product Management at Capital One is a booming, vibrant craft that requires reimagining the ... our industry. **About the Team** **The mission of the Customer Experience Foundations (CXF) team is to...routines, to measure and manage our digital experience over time** **As Sr Director on… more
- UKG (Richmond, VA)
- …About the Role We are seeking a strategic, data-driven leader to serve as the Director of Customer Experience Intelligence (CXI). This role will be ... to assess customer health and forecast future behaviors. Power the Digital Concierge Experience Apply intelligence signals to personalize guidance and… more
- Leidos (Reston, VA)
- **Description** The Leidos Digital Modernization Sector is seeking a ** Director , Capability Demonstration and Customer Engagement,** at our Leidos ... demonstration logistics, technology refresh, and demo readiness, ensuring a world-class customer experience . + Partner with account management, business… more
- Capital One (Mclean, VA)
- Sr. Business Director , Customer Experience Strategy The Senior Business Director for Customer Experience Strategy will lead a team of ~17 ... Servicing 2) Call Center Strategy & Analytics and 3) Customer Experience Measurement across all Retail Banking...Our measurement system has a suite of metrics across Digital , Call Center, and In-Person experiences where we identify… more
- Capital One (Richmond, VA)
- Director , Product Management - Customer Fraud Products Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, ... finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
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