- Intuit (Mountain View, CA)
- … Service & Support Expert: Demonstrated strength managing or working with customer support organizations and operations (direct or via BPO). + Change Leader: ... **Overview** As Director of Intuit's Customer Experience team,...service delivery design including feature adoption, proactive health management, support excellence, and customer insight programs for… more
- Palo Alto Networks (Santa Clara, CA)
- …**Entitlement & Consumption Management, New Product Introduction, Licensing & Provisioning, and Customer Support & Success** . In this high-impact leadership ... ecosystem** . Your work will directly influence both our **Product** and ** Global Customer Service (GCS)** organizations. Leveraging deep expertise in product… more
- Amazon (Santa Clara, CA)
- …our Customer Service (CS) technology through the power of AI. As a Director of Product Management for Customer Engagement Technology, you will be at the ... forefront of reimagining customer experiences across Amazon's diverse global portfolio....or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit… more
- BD (Becton, Dickinson and Company) (San Diego, CA)
- **Job Description Summary** The Director , Strategic Account Management is accountable managing the Strategic Account Managers US Region's Mid-market health systems ... consisting of sales, business unit national accounts, clinical services, GPO, customer care, supply chain, channel management, marketing, medical affairs & quality… more
- Pfizer (San Diego County, CA)
- …drive innovation across our organization. In this pivotal leadership role, the Senior Director , Data Engineering will define and execute the vision and strategy for ... decision-making, and driving innovation across these critical domains. The Senior Director will lead a multidisciplinary team of data engineers, architects, and… more
- PagerDuty (San Francisco, CA)
- …revenue retention, net revenue retention, executive engagement, adoption, professional services, support and PagerDuty University. + Drive customer retention and ... PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by...award-winning workplace. As our **Regional Vice President, North America Customer Success,** you will be reporting to the Chief… more
- Fujifilm (Sacramento, CA)
- …in new areas of growth for FUJIFILM Biotechnologies. + Provide impactful market support at customer meetings and conferences, enhancing the customer ... sectors to ensure the realization of company vision. + Support the Global VP Commercial and participate...support the client's needs. **Special Features** + Complex customer base from very small startup biotech to major… more
- Intuit (San Diego, CA)
- …of larger, more complex businesses. We are looking for a highly capable, customer -focused Director of Services Delivery for our Mid-Market customers. This role ... involves leading our AI-powered, Expert-led service, which includes product support and customer growth/retention programs. The successful candidate will be… more
- BD (Becton, Dickinson and Company) (Brea, CA)
- …to the VP, Quality Management WW IPD & MDS Manufacturing EMEA, the Director provides strategic leadership and technical support to Quality Engineering teams ... WW IPD is responsible for developing and leading the global Design Center Quality function for Infusion Preparation and...Quality Management WW IPD & MDS Manufacturing EMEA, the Director provides strategic leadership and technical support … more
- Mastercard (San Carlos, CA)
- …teams drives product adoption among customers in their market. Build and maintain a global customer pipeline and support regional delivery teams to onboard ... develop product enhancements to address emerging customer requirements or scale customer adoption. * Support adjacent products, and drive development of new… more