- Humana (Boston, MA)
- …of our caring community and help us put health first** The Associate Director of Cloud Infrastructure Operations is responsible for leading Humana's enterprise cloud ... at the intersection of operations, technology, and AI innovation. The Associate Director of Cloud Infrastructure Operations will drive the evolution of Humana's… more
- CVS Health (Boston, MA)
- …we do it all with heart, each and every day. **POSITION SUMMARY** The Director of Knowledge Management will lead the strategy, implementation, and governance of an ... Infrastructure & Security-wide Knowledge Management program. Reporting to the Executive Director - Technical Architecture, this Director will serve as the… more
- PagerDuty (Boston, MA)
- …in a flexible, award-winning workplace. PagerDuty is seeking a **Senior Director , Platform Product Management** to join our diverse, customer-focused team in ... development and partnerships across communications platforms, infrastructure, monitoring and observability, ITSM and IDPs and other developer tools + Partner with… more
- CompuCom (Boston, MA)
- …Architecture and Integration with a strong focus on **IT Service Management ( ITSM )** and **IT Operations Management (ITOM)** modules. This role will be instrumental ... delivery across the enterprise. The Senior ServiceNow Architect reports to the Senior Director and Practice Leader. This role will be front-and center in consulting… more
- Beth Israel Lahey Health (Burlington, MA)
- …workflows. + Ensure accurate and timely updates to the ITSM ticketing system. + Provides on-call/after-hours support. **Competencies:** **Decision Making:** ... how to accomplish defined results with some guidelines. The Manager/ Director provides broad guidance and overall direction. **Written Communications:** Ability… more
- Beth Israel Lahey Health (Charlestown, MA)
- …develop standardized workflows. 9. Ensures accurate and timely updates to the ITSM ticketing system **Required Qualifications:** 1. High School diploma or GED ... a wide variety of systems. Knowledge and experience with ITSM systems such as Service Now or Remedy 7....determines how to accomplish defined results with some guidelines. Manager/ Director provides broad guidance and overall direction. 4. Written… more
- Beth Israel Lahey Health (Charlestown, MA)
- …standardized workflows.** **14. Ensures accurate and timely updates to the ITSM ticketing system** **Competencies:** + **Decision Making:** Ability to make decisions ... determines how to accomplish defined results with some guidelines. The Manager/ Director provides broad guidance and overall direction. + **Written Communications:**… more
- Copeland (Boston, MA)
- …Senior Manager, Global Network Services works under the direction of the Global Director of Network Services. **As the Senior Manager, Global Network Services, you ... Palo Alto and zScaler products + Advanced experience in network operations and ITSM services + Advanced knowledge of VLANs, spanning tree, BGP, EIGRP, OSPF, and… more