- Biller Genie (Orlando, FL)
- We are seeking a Director of Customer Support to completely modernize and professionalize our customer support operations. Reporting directly to the ... culture rooted in accountability, empathy, and innovation. + Act as the voice- of - customer to influence roadmap and surface product quality issues. + Collaborate… more
- Owens & Minor (Naples, FL)
- …force on programs and services. Works with Sr Manager QSight Operations and Sr. Director of Customer Excellence and Implementation to ensure consistency with ... + Works with appropriate O&M teammates and management to ensure continuity of customer relationships and profitability. Ensures that the O&M service… more
- The Hertz Corporation (Tallahassee, FL)
- …contact center operations and continue to transform our service recovery model. As the **Senior Director of Customer Care & Service Recovery** , you'll own a ... and manage performance across teams and vendors + A strategic understanding of customer segments and how to tailor service models to drive repeat behavior… more
- Chewy (Plantation, FL)
- **Our Opportunity:** Chewy is looking for an **Associate Director of Program Management** to join our Customer Care (CC) Program team. In this role, you will ... roadmaps, managing processes, influencing for prioritization and advocating for the Voice of the Customer to stakeholders. + Program manage cross-functional… more
- Celestica (Orlando, FL)
- …USA **Summary** The Global Business Unit Director is responsible to manage a team of multiple global program managers / Customer Focus Team leads or a group ... direct & indirect supervision to all subordinate staff involved in support of each customer under the director 's ownership. This includes long-term planning,… more
- AdventHealth (Orlando, FL)
- …participates in planning the success of patient experience and outstanding customer service activities. The Director promotes a learning environment that is ... 125,000 outpatients each year **The role you'll contribute:** The Director of Clinical Outcomes is a registered...and federal agencies and accrediting bodies. In addition, the Director actively participates in outstanding customer service… more
- AssistRx (Orlando, FL)
- Director , Customer Success is responsible for growing and developing AssistRx accounts, setting up and managing service expectations, providing broad specialty ... and manages expectations. + Ensures a seamless experience through all phases of the customer relationship. + Deeply understands customer goals and helps them… more
- Rubrik (Tallahassee, FL)
- …management, Rubrik empowers enterprises to simplify and secure their digital infrastructure. As ** Director , CXO Customer Advocacy** , you will shape and scale a ... relationships with enterprise accounts. You will lead flagship programs including Customer Advisory Boards, Executive Reference coverage, and a new Executive… more
- University of Miami (Coral Gables, FL)
- …Engagement, the Director will oversee the planning, developing, and administering of career advancement services for the University of Miami Graduate ... of the school's career service offerings. Moreover, the Director , will build and maintain key relationships with professionals... action to address them. 9. Ensures that outstanding customer service is provided to all students and campus… more
- University of Miami (Coral Gables, FL)
- …sheet (https://my.it.miami.edu/wda/erpsec/tipsheets/ER\_eRecruiting\_ApplyforaJob.pdf) . General Description: The Assistant Director of the LGBTQ Student Center ... Life team and has direct reporting responsibility to the Director of the LGBTQ Student Center. The...customer service. Responsible for training, hiring, and evaluation of student employees. + Utilizes social media platforms to… more