- The Hertz Corporation (Boston, MA)
- …contact center operations and continue to transform our service recovery model. As the **Senior Director of Customer Care & Service Recovery** , you'll own a ... and manage performance across teams and vendors + A strategic understanding of customer segments and how to tailor service models to drive repeat behavior… more
- Chewy (Boston, MA)
- **Our Opportunity:** Chewy is looking for an **Associate Director of Program Management** to join our Customer Care (CC) Program team. In this role, you will ... roadmaps, managing processes, influencing for prioritization and advocating for the Voice of the Customer to stakeholders. + Program manage cross-functional… more
- Clean Harbors (Norwell, MA)
- …maintain Route Service Plan for each location assigned to geographical territory. + With Director of Customer Routing, set direction and priorities for ... metrics, and logistics/ operations projects that support the line of business. **Why work for Clean Harbors?** + Health...wages + Comprehensive health benefits coverage after 30 days of full-time employment + Group 401K with company matching… more
- Celestica (Boston, MA)
- …USA **Summary** The Global Business Unit Director is responsible to manage a team of multiple global program managers / Customer Focus Team leads or a group ... direct & indirect supervision to all subordinate staff involved in support of each customer under the director 's ownership. This includes long-term planning,… more
- J&J Family of Companies (Raynham, MA)
- …for a Senior Director , Quality Experience Engineering to support the journey of delivering the next generation of medtech solutions. The role can be ... to identify and champion quality initiatives that enhance the end-to-end customer experience. Facilitate seamless communication and resolution of … more
- Sanofi Group (Cambridge, MA)
- I **Job Title:** Associate Director , Specialty Care Customer Engagement **Location:** Cambridge, MA **About the Job** Ready to push the limits of what's ... OC) will support Sanofi's North American brand marketing teams to execute meaningful, customer centric, agile marketing across all of Sanofi's channels. The team… more
- State of Massachusetts (Haverhill, MA)
- …the goal of student success. * Job Description:* *POSITION: Full-Time Director of Enterprise Systems ( Director ):* Management Information Systems ... Friday, 8:00am - 4:30pm; Non-Unit Professional Position; In person position *SUMMARY: *The Director of Enterprise Systems is a hands-on leader responsible for… more
- Lumeris (MA)
- …derive value from Tom. **Job Description:** ** Customer Success Management** + **Ownership of Customer Accounts** : Take full accountability for the success ... people and empowers you to make an impact. **Position:** Director , Customer Success Lumeris Tech **Position Summary:**...of customer accounts post-implementation, ensuring ongoing satisfaction… more
- Athena Health Care Systems (Worcester, MA)
- We are hiring a Director of Nursing Services to join our dynamic care team at Worcester Rehabilitation & Health Care Center! Worcester is a 146-bed skilled ... are not only committed to delivering high-quality care and customer service to our patients and their families, but...allow you to grow within the company. As a Director of Nursing Services, the purpose … more
- State of Massachusetts (Boston, MA)
- …our team as the Assistant Director Facilities/Residence Halls. Reporting to the Director of Facilities and working collaboratively with the Associate Dean / ... faculty, staff, and the wider community, including campus visitors. Reports to: Director of Facilities Supervision Exercised: Maintenance Working Foreman and… more