- DoorDash (Boston, MA)
- About the Team As DoorDash's largest core operating team, Customer Experience and Support Operations ensures that when there are bumps in the last-mile there's ... Learning and Development Senior Manager who will lead the customer experience learning and development strategy for...to support these experiences. You will report to the Director of Teammate Success. You're excited about… more
- Merck (Boston, MA)
- …License:** Yes **Hazardous Material(s):** n/a **Required Skills:** Account Planning, Adaptability, Customer Experience Design, Customer Experience ... help protect them from vaccine preventable diseases. The Vaccine Customer Representative (VCR) is the primary point of...Leader (VKCL), Vaccine Medical Affairs Leader (VMAL), Region Medical Director (RMD) as well as other members of… more
- The Hertz Corporation (Boston, MA)
- …contact center operations and continue to transform our service recovery model. As the **Senior Director of Customer Care & Service Recovery** , you'll own a ... and automation tools **Who You'll Work With:** You'll report to the VP of Customer Experience and work closely with leaders across Operations, Revenue… more
- Celestica (Boston, MA)
- …**Summary** The Global Customer Business Unit General Manager leads a team of multiple Global Customer Business Unit Directors, Global Program Managers, and ... and externally in critical situations. Will need to develop Director and VP-level relationships with the customer ...experience + Financial and Business Acumen + Understanding of Data Analytics + Commercial Skills - Contracts, Financials,… more
- Boston Public Schools (Boston, MA)
- …Payroll CSR will be terminated from the position. Reports to: Director of Payroll Job Summary Payroll Customer Service Representatives (CSRs) will serve as ... resolving inquiries in a standardized manner, with the goal of delivering excellent customer service to end-users,...duties included payroll, customer service and/or computer experience in an office environment. + Knowledge of… more
- State of Massachusetts (Boston, MA)
- …our citizens. *_About the Role:_* The Insurance Examiner II position reports to the Director of the Consumer Services Unit, which is responsible for ensuring ... Director with organizing training seminars; maintain a log of training activities; assist Director in identifying...for this position._* **/SALARY PLACEMENT IS DETERMINED BY YEARS OF EXPERIENCE AND EDUCATION DIRECTLY RELATED TO… more
- Staples (Framingham, MA)
- … in omni-channel communications and understand fundamental marketing engagement and customer experience practices + Expertise in relevant design applications ... or Associate Creative Director + Deliver compelling designs across a variety of digital, video and print-based assets with a focus on email communications + This… more
- Takeda Pharmaceuticals (Boston, MA)
- …role, the Sr. Director will lead the strategic and analytic aspects of the US Oncology BU's (US OBU's) commercial and government pricing strategy and commercial ... lead the newly formed health economics function. The Sr Director will develop the analytic aspects of ...+ Bachelor's Degree required, MBA preferred + 12+ years of relevant experience required + Ability to… more
- State of Massachusetts (Boston, MA)
- …living services from Centers for Independent Living ("clients"). The CAP team is made up of the CAP Director and two CAP Advocates. Job duties The CAP Advocate ... statistical reports, and undertake special projects at the request of the CAP Director Required qualifications ....to a third party . Problem solving skills and experience , such as resolving demanding customer service… more
- Genesis Healthcare (Beverly, MA)
- …to be the US equivalent to a degree in Physical Therapy. * Additionally, the Director of Rehab PT must have three years direct patient care experience ... in their assigned account(s). This position also assists in ensuring coordination of services are successful, customer relations are following the highest… more