- R1 RCM (Austin, TX)
- …and improvement. + Drive the development of innovative solutions that enhance customer experience and engagement. + Mentor and lead a high-performing team ... AI, intelligent automation, and workflow orchestration. As our VP of Customer Partner, you will drive our... experience in a leadership role focused on customer partnerships or account management. ( Director and… more
- ITW (Houston, TX)
- …principles. **Qualifications** + Bachelor's degree preferred; 1-2 years of experience in inside sales or customer service. + Strong communication, ... provision of sales data to the Commercial Director and their team. **Sales & Customer ...organizational, and multitasking skills. + Experience in manufacturing or technical sales is a plus.… more
- Merck (Austin, TX)
- …License:** Yes **Hazardous Material(s):** n/a **Required Skills:** Account Planning, Adaptability, Customer Experience Design, Customer Experience ... help protect them from vaccine preventable diseases. The Vaccine Customer Representative (VCR) is the primary point of...Leader (VKCL), Vaccine Medical Affairs Leader (VMAL), Region Medical Director (RMD) as well as other members of… more
- The Hertz Corporation (Austin, TX)
- …contact center operations and continue to transform our service recovery model. As the **Senior Director of Customer Care & Service Recovery** , you'll own a ... and automation tools **Who You'll Work With:** You'll report to the VP of Customer Experience and work closely with leaders across Operations, Revenue… more
- ServiceNow, Inc. (Addison, TX)
- …the defining enterprise software company of the 21st century. **As the Senior Director of Customer Success Product, you will drive the vision, strategy, ... track record of building and scaling enterprise platforms. + Experience working cross-functionally across customer -facing teams, internal back-office teams,… more
- Celestica (Houston, TX)
- …**Summary** The Global Customer Business Unit General Manager leads a team of multiple Global Customer Business Unit Directors, Global Program Managers, and ... and externally in critical situations. Will need to develop Director and VP-level relationships with the customer ...experience + Financial and Business Acumen + Understanding of Data Analytics + Commercial Skills - Contracts, Financials,… more
- Chewy (Richardson, TX)
- …develop, and performance manage floor leadership and agents to deliver an exceptional customer experience and consistent KPI results. + Use operational reports ... and drive team member understanding, engagement and timely execution of initiatives; Promote an engaging agent experience ...partnership with the Quality Assurance team for the resolution of customer issues and on Root Cause… more
- Mass Markets (Killeen, TX)
- …Must be 18 years or older + High school diploma or equivalent + 2+ years of experience in call center operations management + Strong data entry and computer ... are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of...Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer … more
- Boehringer Ingelheim (San Antonio, TX)
- **Description** Under the direction of the Franchise Business Director and in partnership with cross functional Franchise colleagues, the Customer Engagement ... business plan and customer calls. + Develops plans to optimize allocations of key resources including samples, co-pay cards, funds for speaker programs and in… more
- Wolters Kluwer (Austin, TX)
- …experience in licensing to resolve complex operational problems while ensuring a positive customer experience . You will act as a key team member, contributing ... In this role, you will report to the Associate Director , Customer Service and work a hybrid...written exchanges. Advanced Microsoft Office product skills preferred. * Customer Insight: Deep understanding of customer… more