- The Hertz Corporation (Boston, MA)
- …center operations and continue to transform our service recovery model. As the **Senior Director of Customer Care & Service Recovery** , you'll own ... accountability, and manage performance across teams and vendors + A strategic understanding of customer segments and how to tailor service models to drive… more
- Boston Public Schools (Boston, MA)
- …from the position. Reports to: Director of Payroll Job Summary Payroll Customer Service Representatives (CSRs) will serve as the primary point of ... and resolving inquiries in a standardized manner, with the goal of delivering excellent customer service to end-users, including, but not limited to,… more
- J&J Family of Companies (Raynham, MA)
- …for a Senior Director , Quality Experience Engineering to support the journey of delivering the next generation of medtech solutions. The role can be ... to identify and champion quality initiatives that enhance the end-to-end customer experience. Facilitate seamless communication and resolution of … more
- Bear Mountain Health Care (Boston, MA)
- …training, coaching and mentoring to ensure strong operational performance and the highest level of personalized customer service . Develop standards of ... join our amazing team and an amazing opportunity! The Director of Food Hospitality and Nutrition is...hospitality and nutrition. They will maintain patient, guest, and customer service relations with an acute focus… more
- Lumeris (MA)
- …Implementation** : Drive the adoption of best practices within the Customer Success team, ensuring consistent and high-quality service delivery across ... derive value from Tom. **Job Description:** ** Customer Success Management** + **Ownership of Customer Accounts** : Take full accountability for the success … more
- Healthcare Services Group, Inc. (Auburn, MA)
- Overview Role: Food Service Director / Dining Services Director / Dining Services Manager / Dining Account Manager / Dining Services Department Manager Rate: ... 80k Join Healthcare Services Group (HCSG) as a Food Service Director , leading the dining department at...high food quality standards, inventory management, food safety, and customer service . This role requires adherence to… more
- Beth Israel Lahey Health (Burlington, MA)
- …meeting and exceeding the needs of our customers and consistently adheres to Customer Service standards. 7. Performs all other duties as needed or directed ... making a difference in people's lives.** Under the oversight of the Executive Director (with additional direction from the Division Chairs), the Administrative… more
- Athena Health Care Systems (Worcester, MA)
- We are hiring a Director of Nursing Services to join our dynamic care team at Worcester Rehabilitation & Health Care Center! Worcester is a 146-bed skilled ... are not only committed to delivering high-quality care and customer service to our patients and their...allow you to grow within the company. As a Director of Nursing Services, the purpose … more
- Boston University (Boston, MA)
- **ASSOCIATE DIRECTOR OF OPERATIONS, InnovateBU Operations** **Job Description** **ASSOCIATE DIRECTOR OF OPERATIONS, Innovate@BU ... Grade 50 **Position Type** Full-Time/Regular Reporting to the Executive Director , the Director of Operations...supervisory or management role, preferably in a university or customer service environment. _We are an equal… more
- Takeda Pharmaceuticals (Lexington, MA)
- …achieve greater efficiencies. + Manages outsourcing initiatives to ensure highest quality of service and identifies opportunities to enhance vendor deliverables. ... my knowledge. **Job Description** **About the role:** The Director , Customer & Business Insights leads and...design and execution. This leader serves as the "voice of the customer " and must then translate… more