- CVS Health (Boston, MA)
- At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming ... health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000… more
- Marriott (Boston, MA)
- …that deliver products and services to meet or exceed the needs and expectations of the brand's target customer and property employees. The position provides the ... financial expertise to enable the successful implementation of the brand service strategy and brand initiatives while maximizing the return on investment. In… more
- Fujifilm (Boston, MA)
- …with assigned Sales team to achieve sales goals and drive a higher level of customer experience. + Maintains effective communications within and between various ... Radiography and CT systems. + Collaborates with Sales and Service teams in assigned geography to drive sales opportunities....special projects, tasks, and studies, as requested by Management. Customer Intimacy + Collaborate with all members of… more
- CVS Health (Boston, MA)
- …executes account management strategy for a strategic, multi-geography or high tier book of business to include discussions on service levels and expectations, ... process improvements, operation of benefits plans, identification of gaps in service levels, and determination...dynamics and able to tie these levers to the Customer 's/Account Strategy. . Leads coordination for communications of… more
- Kyndryl (Boston, MA)
- … customer experience (CX) transformation strategies. + Drive modernization of contact center technology platforms, including cloud-based CCaaS adoption and AI/ML ... integration. + Collaborate with clients to redesign customer journeys and improve service delivery across...of complex engagements and take responsibility for oversight of delivery, ensuring high performance and customer … more
- Kyndryl (Boston, MA)
- …design of complex engagements and take responsibility for oversight of delivery, ensuring high performance and customer satisfaction **Leadership, ... across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer … more
- Acxiom (Boston, MA)
- The Client Partner - Enterprise Account role serves as the primary post-sale point of contact for a strategic client based on revenue and opportunity size. The ... Partner is responsible for their satisfaction and future growth. Uses in-depth knowledge of client industry and/or business processes, deep knowledge of the… more
- Beth Israel Lahey Health (Brookline, MA)
- …Results have implications for the management and operations of multiple areas of the organization. + ** Customer Service :** Ability to lead operational ... achieve set goals. Goals will target improvements in quality of care, access, overall customer satisfaction, communication,...initiatives to meet or exceed customer service standards and expectations in assigned… more
- Verint Systems, Inc. (Boston, MA)
- …in a collaborative, team-oriented environment. + Strong attention to detail and excellent customer service required. + Hands-on leader who has a proven ability ... At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and… more
- Beth Israel Lahey Health (Cambridge, MA)
- …across functional areas. Results have significant implications for the management and operations of the organization. 8. ** Customer Service :** Ability to ... **Time Type:** Full time **Work Shift:** Day (United States of America) **FLSA Status:** Exempt **When you join the...lead operational initiatives to meet or exceed customer service standards and expectations in assigned… more