• Director

    City of New York (New York, NY)
    …the various OCSS units and senior management. - Prepare and submit reports to the Director of Customer /Correspondence Service to update senior management ... Job Description APPLICANTS MUST BE PERMANENT IN THE ADMINISTRATIVE DIRECTOR OF SOCIAL SERVICES CIVIL SERVICE...EXAM (# 1121) Under direction of the Director of Customer /Correspondence Services (Administrative… more
    City of New York (07/09/25)
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  • Supervisor Customer Service

    Veolia North America (New Rochelle, NY)
    …indicators tracked by the Manager of Customer Service or Director of Customer Service and Metering. This role will also support the ... Upgrades, Web Upgrades, or other special projects at the direction of the Director of Customer Service & Metering. + Managing the Call Center and… more
    Veolia North America (07/11/25)
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  • Customer Service Assistant

    City of New York (New York, NY)
    …on the direction from the leadership team. Working under the direction of the Director of Customer Service , the Customer Service Assistant ... IDNYC is a card for all New Yorkers, regardless of their immigration status. IDNYC benefits all city residents,...recruiting for one (1) Community Assistant to function as Customer Service Assistant who will be responsible… more
    City of New York (06/03/25)
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  • Office Assistant 2 ( Customer…

    New York State Civil Service (New York, NY)
    …New York State NY Zip Code 10017 Duties Description Under the direct supervision of the Director of Customer Service and the general direction of ... Director II, incumbents will assist in the implementation of the Division's Customer Care Model to...interpersonal skills.* Interest in working with MWBE's.* Two years of experience in customer service … more
    New York State Civil Service (07/22/25)
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  • Sr Dir Customer Care & Service…

    The Hertz Corporation (Albany, NY)
    …center operations and continue to transform our service recovery model. As the **Senior Director of Customer Care & Service Recovery** , you'll own ... accountability, and manage performance across teams and vendors + A strategic understanding of customer segments and how to tailor service models to drive… more
    The Hertz Corporation (07/24/25)
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  • Assistant Director of Communications…

    Rochester Institute of Technology (Rochester, NY)
    **9729BR** **Position Title:** Assistant Director of Communications and Customer Relations **Organization:** Aux-Housing **Job Responsibilities:** Major ... an environment of innovation and continuous improvement to provide outstanding customer experience to all who interact with our front office. + Assists the… more
    Rochester Institute of Technology (07/28/25)
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  • Associate Director , Service Desk…

    City of New York (New York, NY)
    …Operations is seeking an Associate Director . ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Operations (SDO) unit is part of a central services and ... results are valued. All managers lead teams and lines of service , assuming increasing levels of...ensure all can provide quality and accurate support and customer service on all things related to… more
    City of New York (08/02/25)
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  • Service Termination Unit, Director

    City of New York (New York, NY)
    …decision-making and judgement, the Bureau of Customer Services seeks a Director for our new Service Termination Unit. The Director will assist ... the service termination process. In addition, the Director of the Service Termination...year of satisfactory supervisory experience in a customer service environment. The selected candidate will… more
    City of New York (05/14/25)
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  • Cash Assistance Customer Resolutions Unit…

    City of New York (New York, NY)
    …latitude for the exercise of independent judgment and initiative, the Deputy Director of a Family independence Administration Job Center is responsible for ... assistance, child support enforcement, etc. Under the general direction of the Benefits Access Center Director , with...Job Center, and Residential Treatment Services Center, the latter of which are designed to facilitate service … more
    City of New York (05/14/25)
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  • Director of Customer Success…

    Mobile Health (Queens, NY)
    …for team meetings, client meetings and onsite events. Salary Range $150,000-$175,000 Overview The Director of Customer Success Management will lead our ... obligations. + Build, mentor, and manage a high-performing team of Customer Success Managers (CSMs). + Foster...and empower team members. . Strong business process and service skills including giving and receiving feedback, active listening,… more
    Mobile Health (08/01/25)
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