- Amazon (New York, NY)
- …millions of customers? Do you love to innovate at the intersection of customer experience, deep learning, and high-scale machine-learning systems? If so, ... effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws… more
- Kyndryl (Albany, NY)
- … customer experience (CX) transformation strategies. + Drive modernization of contact center technology platforms, including cloud-based CCaaS adoption and AI/ML ... integration. + Collaborate with clients to redesign customer journeys and improve service delivery across...of complex engagements and take responsibility for oversight of delivery, ensuring high performance and customer … more
- Qualtrics (New York, NY)
- …new commercial growth for our financial services solutions, particularly in the realms of customer and employee experience. **How You'll Find Success** + ... solutions. Our financial services offerings help clients understand and improve every aspect of the customer journey and employee engagement, ensuring they can… more
- NYSERDA (Albany, NY)
- …and key collaborators in the broader ecosystem, such as utilities and the Department of Public Service ; and generating and providing useful insights and data to ... market change that is needed + Drive a set of initiatives/programs that builds customer confidence and...+ Providing information, data, and education for customers and service providers to reduce customer acquisition costs… more
- US Foods (Blasdell, NY)
- …experience to include food safety requirements, warehouse management, customer service , budgeting and cost control, knowledge of OSHA, HAACP and ... and implement new methods to improve productivity or improve customer service . Safety and Compliance: Guide operations...include food safety requirements, warehouse management, customer service , budgeting and cost control, knowledge of … more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... customers; imparting strategic design leadership that fosters a shared understanding of the customer -centric intersection between design, content, business and… more
- Kyndryl (Albany, NY)
- …design of complex engagements and take responsibility for oversight of delivery, ensuring high performance and customer satisfaction **Leadership, ... across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer … more
- Acxiom (Albany, NY)
- The Client Partner - Enterprise Account role serves as the primary post-sale point of contact for a strategic client based on revenue and opportunity size. The ... Partner is responsible for their satisfaction and future growth. Uses in-depth knowledge of client industry and/or business processes, deep knowledge of the… more
- Kyndryl (New York, NY)
- …number of essential technical components such as analyzing the customer 's current state, defining IT Strategy including key outcomes, designing conceptual ... if you are hired to work at a client, customer , or partner location, you may be required to...of experience Consulting experience with an IT professional service "big 4" firm or similar background focused on… more
- TD Bank (New York, NY)
- …partners (ie Marketing, Commercial Bank Channel, Retail) to understand industry and customer trends; analyses challenges and identifies areas of opportunity ... stories while sharing the context and rationalization from a business/ customer point of view. + Client focused...ability to consult with clients and GTB partners regarding service preferences and client requested enhancements to deliver client… more