- Center For Health Information And Analysis (Boston, MA)
- …Handle tickets effectively within timeframes outlined by the Desktop Manager and Director of IT Operations . Provide user-friendly, on-site, or remote support ... on the CHIA team. You will join an IT operations team of extremely dedicated and thoughtful support engineers...with internal and external groups to ensure excellent customer service and support. + Strong customer service … more
- State of Massachusetts (Boston, MA)
- …Handle tickets effectively within timeframes outlined by the Desktop Manager and Director of IT Operations . Provide user-friendly, on-site, or remote support ... on the CHIA team. You will join an IT operations team of extremely dedicated and thoughtful support engineers...with internal and external groups to ensure excellent customer service and support. * Strong customer service … more
- Beth Israel Lahey Health (Boston, MA)
- … service to patients, visitors, staff and external customers in a professional , service -oriented, respectful manner using skills in active listening and ... difference in people's lives.** The Perinatal Surgical Technician reports to a Nurse Director , but also takes direction from the Labor and Delivery Clinical Advisor… more
- Boston College (Chestnut Hill, MA)
- …with an enrollment of 9,484 full-time undergraduates and 5,250 graduate and professional students. Ranked 35 among national universities, Boston College has 888 ... **Senior Budget Financial Applications Analyst** reports to the Assistant Director , Budget Analytics and LRFP Systems and is a..., Budget Analytics and LRFP Systems and is a professional member of the Universitya€ (TM) s Central Budget… more
- Commonwealth Care Alliance (Boston, MA)
- 011250 CCA-Claims Position Summary: Reporting to the Director , Claims Operations & Quality Assurance, the Regulatory Compliance & Audits Sr. Specialist II is ... Medicaid) and CMS Medicare requirements. This role is housed within the Claims Operations & Quality Assurance team and works closely with Cognizant (TPA) to drive… more
- Middlesex Savings (Westborough, MA)
- …requirements. Develop and track key performance indicators (KPIs) for automation operations . + Establish and enforce department service level agreements ... **Overview** Under the direction of the Director of Business Process Management, the candidate will...within the company. Licenses and Certifications + Certified Automation Professional (CAP) or Project Management Professional (PMP)… more
- Point32Health (Canton, MA)
- …and wellbeing easier. We enjoy the important work we do every day in service to our members, partners, colleagues and communities. **Job Summary** Under direction of ... the Director , Customer Experience (CX), the CX Measurement & Improvement...& Improvement Program Manager is grounded in health plan operations , have a customer-centric mindset, and be expert at… more
- Beth Israel Lahey Health (Boston, MA)
- …patient centered care. Liaises between visiting nurses, clinical staff and consult services . Care plans and execution of those plans should encompass the entire ... service to tie the service together. Consults...5. Works in a collaborative relationship with other health professional to determine health needs of patients and families.… more
- Beth Israel Lahey Health (Boston, MA)
- …for the management and operations of multiple areas of the organization. **Customer Service :** Ability to provide a high level of customer service and staff ... care. Liaises between visiting nurses, clinical staff and consult services . Care plans and execution of those plans should...and execution of those plans should encompass the entire service to tie the service together. Consults… more
- Beth Israel Lahey Health (Needham, MA)
- …patient centered care. Liaises between visiting nurses, clinical staff and consult services . Care plans and execution of those plans should encompass the entire ... service to tie the service together. Consults...+ Works in a collaborative relationship with other health professional to determine health needs of patients and families.… more
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