- GE HealthCare (Chicago, IL)
- …(GEHC). **Job Description** **Essential Responsibilities** + Champion voice of the customer to drive innovation in alignment with DCAR business strategy including ... and execution of pre-launch product initiatives, commercialization, and life cycle management of DCAR products through education, innovation, evidence generation and… more
- Cardinal Health (Springfield, IL)
- … Management professionals. **_Responsibilities_** + Develops annual and multi-year product management roadmaps (in conjunction with the Director ) for a ... products or for product changes based on market and customer research and in conjunction with the Director...first 1-3 years after launch. Presents business cases to Director and the senior management of the… more
- Cancer IQ (Chicago, IL)
- …opportunities, and potential risks, particularly in the context of cancer risk management . + Provide regular reports on customer health, satisfaction, and ... outcomes. Internal Leadership & Team Operations + Support the Director of Customer Success in internal team...a related field. + 3-5 years of experience in Customer Success, Account Management , or a related… more
- Merck (Springfield, IL)
- …product labeling, and CDC and professional society recommendations. + Providing Company Vaccine management with updates on customer needs as it relates to ... customer healthcare goals and needs, and maximize account performance by building long-term relationships through collaborative business planning processes and… more
- Celestica (Chicago, IL)
- …and down internally and externally in critical situations. Will need to develop Director and VP-level relationships with the customer and prioritize multiple ... and get approval for customer solutions **Key Activities/Tasks** + Customer relationship management (issues, projects, escalations, etc.) + New business… more
- Qualtrics (Chicago, IL)
- … management platform to drive business value and ensuring delivery of top-tier customer management . You will lead a team of individual contributors who ... and accelerating their skills and career trajectories. + Client relationship management experience, including direct interaction with C-level/Senior Director +… more
- Walgreens (Deerfield, IL)
- …and services. This role is responsible for leading activities as determined by the Director of B2B Customer Success that are associated with account operations, ... and is responsible for analyzing B2B client data and performance to identify themes or opportunities for improvement and...+ At least five (5) years' experience in B2B customer success or account management . + At… more
- The Hertz Corporation (Springfield, IL)
- …center operations and continue to transform our service recovery model. As the **Senior Director of Customer Care & Service Recovery** , you'll own a high-impact ... that sits at the center of revenue generation, cost optimization, and customer loyalty across our franchise and corporate rental operations. **What makes this… more
- Walgreens (Deerfield, IL)
- …staff through on-boarding, open communication, training and development opportunities and performance management processes; builds and maintains employee morale ... investment strategy and its return on investment. **Job Responsibilities** + Assists the Customer Value VP and Director in developing high level strategy for… more
- Hilton (Springfield, IL)
- …impression with every Hilton guest with whom you interact\. Reporting to the Director Customer Excellence, you will be the primary representative for Hilton ... in Dallas, TX or Remote\*\*\*_ This is your chance to be part of a Customer Care Team that is revolutionizing human hospitality in a digital world\. As a Manager… more