- DoorDash (Boston, MA)
- About the Team As DoorDash's largest core operating team, Customer Experience and Support Operations ensures that when there are bumps in the last-mile there's ... of agents answering questions and fixing issues. We are customer -obsessed and aim to give each customer ...to support these experiences. You will report to the Director of Teammate Success. You're excited about this opportunity… more
- The Hertz Corporation (Boston, MA)
- …center operations and continue to transform our service recovery model. As the **Senior Director of Customer Care & Service Recovery** , you'll own a high-impact ... that sits at the center of revenue generation, cost optimization, and customer loyalty across our franchise and corporate rental operations. **What makes this… more
- Staples (Framingham, MA)
- …Develop skills and capabilities through mentoring from Director of Carrier Management + Oversee responsibilities and performance of team and company ... and implement continuous operational and financial improvements + Provide guidance to Director of Carrier Management surrounding transportation trends in the… more
- Takeda Pharmaceuticals (Boston, MA)
- …inspire you and empower you to shine? Join us as the Senior Manager, Study Management based remotely reporting to the Director , Study Management . At Takeda, ... resource allocation, onboarding, overall training, completion of goals, development plans, performance reviews, and Talent Management . + Overseeing study … more
- Cardinal Health (Boston, MA)
- …responsible for defining the product/service and market strategy and life cycle management including customer need identification, market research, product or ... indicators throughout Marketing campaigns and makes minor adjustments to content and customer targeting as necessary. Coordinates with Director as necessary to… more
- Tarrytown Rehabilitation & Nursing Center (Medford, MA)
- …as requested . Implement recommendations from committees as instructed by the Director of Nursing . Perform Performance Improvement audits as assigned ... the daily delivery of nursing care and nursing staff performance as they deliver nursing care to the patients/residents...immediately . Make written and oral reports/recommendations to the Director of Nursing as necessary . Assist in developing… more
- Merck (Boston, MA)
- …factors affecting sales volume within the region. + Communicate to Sales Director information from Territory Managers regarding customer sales potential, product ... Cattle, Business, Business Management , Coach Team Members, Commercial Account Management , Customer Relationship Building, Customer Sales, Global Supply… more
- Tufts Medicine (Boston, MA)
- … management , and program development; ensures optimal patient access, customer satisfaction, and cost-effective management for all practices. Identifies ... including recruitment, onboarding, new hire orientation, training, ongoing management , performance evaluations, corrective action, termination for direct… more
- WATTS (North Andover, MA)
- …visibility, accessibility, and interaction with client groups. + Partner with the HR Director to support the performance management process, providing ... we have a dynamic future ahead. Reporting to the Director of Human Resources, the HR Generalist is a...front line leaders and managers on employee relation matters, performance management and conflict resolution. + Utilize… more
- Ryder System (Boston, MA)
- …on team member hiring/on-boarding + Knowledge of goal setting and performance management /resolution intermediate preferred **Qualifications** + Bachelor's degree ... Knowledge on team member hiring/on-boarding. Knowledge of goal setting and performance management /resolution intermediate preferred + Lean Six Sigma, required… more