- Mass Markets (Killeen, TX)
- …+ Coach and develop supervisors on customer service best practices and performance management + Monitor and improve call center metrics, productivity, and ... direct reports. Operations Managers work closely with the site director and client account managers to ensure adherence to...+ Oversee workforce management and set clear performance goals + Develop strategies to enhance customer… more
- CommonSpirit Health (Navasota, TX)
- …in the selection and on boarding of new employees, training and development and performance management of staff, coordinating vacation, sick days etc. + Achieves ... Mission, Philosophy and Core Values. **Reporting Relationships** Reports directly to Director , Facility Management within National Real Estate Services and… more
- Grundfos (Houston, TX)
- … management in the Supply Chain to increase delivery and quality performance and ultimately Customer satisfaction and/or reduce inventory. + Monitor and ... WU Performance & Process Manager Job Description Would you...stakeholders (group/regional/plant supply chain, commercial excellence, regional operations/sales/CSSC) ensuring Customer satisfaction and alignment on Supply chain performances. This… more
- Chewy (Richardson, TX)
- …consistent KPI results. + Use operational reports to make data-driven decisions around performance management , coaching, career pathing and development of the ... goal-oriented and engaged **Operations Manager** to join our **Pharmacy Healthcare Customer Service** Operations team! This position will report to the Senior… more
- ITW (Houston, TX)
- …revenue forecasting, funnel analysis, and the provision of sales data to the Commercial Director and their team. **Sales & Customer Engagement** + Serve as the ... primary contact for order placement, order management , and tactical customer inquiries. + Maintain...+ Generate weekly and monthly sales reports to track performance , trends, and gaps. + Analyze customer … more
- Merck (Austin, TX)
- …product labeling, and CDC and professional society recommendations. + Providing Company Vaccine management with updates on customer needs as it relates to ... customer healthcare goals and needs, and maximize account performance by building long-term relationships through collaborative business planning processes and… more
- Celestica (Houston, TX)
- …and down internally and externally in critical situations. Will need to develop Director and VP-level relationships with the customer and prioritize multiple ... and get approval for customer solutions **Key Activities/Tasks** + Customer relationship management (issues, projects, escalations, etc.) + New business… more
- The Hertz Corporation (Austin, TX)
- …center operations and continue to transform our service recovery model. As the **Senior Director of Customer Care & Service Recovery** , you'll own a high-impact ... that sits at the center of revenue generation, cost optimization, and customer loyalty across our franchise and corporate rental operations. **What makes this… more
- Boehringer Ingelheim (San Antonio, TX)
- **Description** Under the direction of the Franchise Business Director and in partnership with cross functional Franchise colleagues, the Customer Engagement ... care. CES partners include peer CES and sales teams, sales management (Business Managers & Directors), Regional Marketers/Analysts, Business Transformation/Cx team,… more
- PNC (Houston, TX)
- … practices through the adherence to PNC's policies and procedures. Supports the Functional Director in the oversight, performance management , and coaching of ... remotely, at manager's discretion. Reporting to the Institutional Asset Management Regional Managing Director , you will deliver...upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices… more