- Kyndryl (Austin, TX)
- …+ Collaborate with clients to redesign customer journeys and improve service delivery across all touchpoints. + Develop and execute transformation roadmaps ... Experience** + 10+ years of experience in sales, consulting, services or transformation roles within CX, BPO, or CCaaS...position will be eligible for Kyndryl's discretionary annual bonus program , based on performance and subject to the terms… more
- Sysco (New Braunfels, TX)
- …procedures, adherence to planned routes, and providing safe and efficient customer service . + Assure Delivery Associate compliance with local, state and federal ... implementation of delivery changes. + Monitor the utilization of delivery services by reviewing the coordination of backhaul functions and other routing/scheduling… more
- MTC (Henderson, TX)
- …lives around. **What you'll do:** You'll report to the designated assistant program director . Directly supervises the recovery support specialist. Performs ... Disability Benefits + 401(k) Retirement Plan + Employee Assistance Program (EAP) + Paid Time Off (PTO) and Paid...Counselor (LCDC) by the Texas Department of State Health Services (DSHSP), or valid certification as Certified Criminal Justice… more
- Regions Bank (Dallas, TX)
- …with loan sizing functions, loan process management and transaction or program -related communications + Maintains existing relationships and expands current base of ... + Interacts with Agency professionals + Cross-sells other bank products and services and receives referrals + Manages vendor relationships and expectations + Manages… more
- Lumen (Austin, TX)
- …programs for the Public Sector. This role is responsible for aligning program objectives with organizational goals managing program teams and ensuring ... execution and delivery. + Define and track performance metrics to support the Service Level Agreements (SLAs) with business stakeholders + Develop and maintain … more
- Molina Healthcare (TX)
- …inventories within the key performance requirements. * Coordinates with Customer/Member services , Provider Services , Sales, Enrollment, UM, Case Management, ... regarding A&G operations and dependencies. * Responsible for the A&G department service levels to include internal and external reporting requirements. * Reviews and… more
- Molina Healthcare (Fort Worth, TX)
- …* Manages and reports network adequacy for Medicare, Marketplace, and Medicaid services . * In conjunction with direct management and senior leadership, oversees ... * Oversees the maintenance of all Provider Contract templates including VBP program templates. Works with Legal and Corporate Network Management as needed to… more
- Resideo (Austin, TX)
- …operations and SRE strategies, ensuring 99.999%+ uptime for mission-critical IoT services . + Architect, implement, and optimize multi-cloud infrastructure to support ... Incident Management** + Establish and refine SLOs, SLIs, and KPIs for service reliability, performance, and capacity planning. + Build and optimize incident… more
- PenFed Credit Union (San Antonio, TX)
- …be part of a team working to ensure our organization is providing world class service to our members, employees, and our communities. We exist to help our members ... strategy, reducing losses, mitigate credit abuse risk, enhance lending program economics, and elevating member retention/engagement. Responsibilities Reasonable accommodations… more
- nVent (Houston, TX)
- …and ensure a more secure world. We design, manufacture, market, install and service high performance products and solutions that connect and protect some of the ... activities of our employees worldwide + Through our nVent in Action matching program , we provide funds to nonprofit and educational organizations where our employees… more