- NTT America, Inc. (Austin, TX)
- …+ Ensures the identification of opportunities to ensure customer satisfaction and retention levels are maintained at optimum levels. + Participates in and conduct ... regular business reviews to ensure compliance and governance in relation to contracted agreements with partners and alliances. + Manages presales opportunities and implementation of the identified projects. + Develops and manages the implementation of policies… more
- Marriott (Dallas, TX)
- …Provides services that are above and beyond for customer satisfaction and retention . * Improves service by communicating and assisting individuals to understand ... guest needs, providing guidance, feedback, and individual coaching when needed. * Estimates cost and benefit ratio, maintaining balance between profit and service satisfaction. * Empowers employees to provide excellent customer service. * Incorporates guest… more
- Citigroup (Irving, TX)
- …include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental ... & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding… more
- Citigroup (Dallas, TX)
- …include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental ... & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding… more
- Citigroup (Houston, TX)
- …include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental ... & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding… more
- JPMorgan Chase (Plano, TX)
- …and accountability. + Take ownership of the team's performance against revenue retention and overall client relationships and provide regular updates to senior ... management teams on performance. + Actively partner with the business to develop and improve services, systems, and procedures, including plans for a multi-year strategy for growth and expansion. + Work with partners across the firm to improve service delivery… more
- Marriott (Irving, TX)
- …Provides services that are above and beyond for customer satisfaction and retention . * Improves service by communicating and assisting individuals to understand ... guest needs, providing guidance, feedback, and individual coaching when needed. * Reviews findings from comment cards and guest satisfaction results with F& B team and ensures appropriate corrective action is taken. * Reviews comment cards, guest satisfaction… more
- Acxiom (Austin, TX)
- …and cross-selling of related products, including accountability for client renewal and retention results. Ensures best practices are adopted for product use and ... clients are maximizing value from product/service investments. Handles escalations and coordinate across functional areas of the company, including Sales, Professional Services, Engineering, Finance, Delivery, Marketing, Training, and/or Support.… more
- Central Texas College (Killeen, TX)
- …"at-risk" students with tutoring, encouragement, and working with the Program Director , Student Services Coordinator, and Student Retention Specialist to ... Ensure materials and/or equipment are ready and available. + Student retention : Identifies all "at-risk" students (attendance, academics, and conduct related), and… more
- HCA Healthcare (Austin, TX)
- …other healthcare personnel. + Provides orientation/onboarding programs to promote employee retention . + Collaborates with the Director of Clinical Professional ... Development to adjust the program based on evaluation results. + Participates in the development, coordination, and management of facilitating, conducting, and evaluating competency. + Designs and identifies educational activities to address practice gaps for… more