- BJs Wholesale Club (Marlborough, MA)
- …management. IT Operations & Incident Management (24x7 Command Center, NOC & Service Desk ) + Oversee real‑time monitoring, incident triage, and major‑incident ... 15% discount.* *Eligibility requirements vary by position. The SR Director of IT Operations & Service Excellence...communications SLAs are met. + Maintain a high‑performing L1 Service Desk ; drive call deflection via knowledge,… more
- Boston University (Boston, MA)
- …the Senior Assistant Director for Visitor Experience. This role provides customer service support to visiting students and guests, as well as managing the daily ... **Assistant Director of Visitor Experience, Enrollment, Undergraduate Admissions** **Job...for Visitor Experience primary duties include: + Providing customer service assistance in-person and over the phone to prospective… more
- Vitra Health (Braintree, MA)
- …is the key to our success. That is why we are looking for an IT Director to join our team. If you're a passionate, caring, motivated professional who is looking to ... caring teams of nurses and case managers. The IT Director leads the development and execution of Vitra's technology...while aligning technology strategies with business goals across Vitra's service areas. This is an on-site role in Vitra's… more
- Sunrise Senior Living (Newton, MA)
- …provides an overview of community information to those inquiries in support of the Director of Sales (DOS) and Executive Director (ED). Responsible for assisting ... of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of...administrative duties pertaining to the resident move-in process. **Front Desk and Bistro Areas** + Keep desk … more
- Beth Israel Lahey Health (Charlestown, MA)
- …This includes acting as an escalation point on tickets not resolved by the Service Desk and Field Support as well as logging, triaging, resolving, and ... junior staff. Acts as an escalation point for the Service Desk . 6. Possess an understanding of...determines how to accomplish defined results with some guidelines. Manager/ Director provides broad guidance and overall direction. 4. Written… more
- Beth Israel Lahey Health (Boston, MA)
- …taking a job, you're making a difference in people's lives.** PATIENT SERVICE REP **Job Description:** **Essential Functions** + Provide medical and surgical office ... front desk support to Surgical practice. + Greet patients, collect...Refer medical questions to appropriate sources (Physician, Manager, or Director . Prepare end of day cash/copay reports. + Submit… more
- Beth Israel Lahey Health (Charlestown, MA)
- …This includes acting as an escalation point on tickets not resolved by the Service Desk and Field Support as well as logging, triaging, resolving, and ... staff.** **8. Acts as an escalation point for the Service Desk and Field Support.** **9. Possess...how to accomplish defined results with some guidelines. The Manager/ Director provides broad guidance and overall direction. + **Written… more
- State of Massachusetts (Haverhill, MA)
- …digital files and records related to the acquisition of library materials. * Staffs public service desk and aids students and patrons in the discovery and use of ... **Job Description:** *POSITION: Part-Time Librarian I - Public & Administrative Service (Librarian I):*Library Services; Haverhill Campus; 22.5 hours per week,… more
- Boston University (Boston, MA)
- …and Access Services (DAS) office. This position is responsible for managing front desk reception and delivering high-quality customer service to students, staff, ... handled with discretion and in accordance with confidentiality protocols. + 5% Director Support Coordinate the calendar, appointments, and meetings for the … more
- St. Francis House (Boston, MA)
- …setting. + Experience with multi-line phone system/s. + Experience working at the front desk . + Experience in customer service . + Proficient in Microsoft Office ... directly with the Manager of Case Management and the Director of Behavioral Health. The Program Assistant supports the...homeless and vulnerable individuals by coordinating the busy front desk of our case management program and supporting general… more