- South Middlesex Opportunity Council (Framingham, MA)
- …The Front Desk position is responsible for managing daily front desk operations , providing administrative support, and ensuring smooth communication across ... timely manner. + Manages all aspects of the front desk , ensuring smooth daily operations . + Answer...as assigned. Knowledge and Skill Requirements: + Good customer service skills with ability to multi-task and stay organized… more
- Confluent (Boston, MA)
- …States **Employment Type:** FullTime **Location Type:** Remote **Department** Finance & Operations **Compensation:** $237.6K - $285.1K * Offers Equity _At Confluent, ... Data Streaming Platform. **About the Role:** Confluent is seeking a seasoned Director of Cloud Finance to lead financial planning, analysis, and strategic decision… more
- Datavant (Boston, MA)
- …trained and the competence of staff is assessed annually + Support a service operations environment that focuses on customer satisfaction through service ... procedures and laws/regulations. + Troubleshoot equipment issues enlisting Help Desk to resolve all escalated matters. + Adheres to...huddles are maintained per site. + Responsible to assist Director of Operations with day to day… more
- Boston University (Boston, MA)
- …the IS&T Infrastructure Operations team, you will report to the Assistant Director of Systems Administration & Basis. This position is located in Boston, MA with ... **SYSTEMS ADMINISTRATOR II, IS&T Systems Operations ** **Job Description** **SYSTEMS ADMINISTRATOR II, IS&T Systems...+ Serve as Level-2 technical support for the Help Desk . Support incident and problem management activities. + Provide… more
- Beth Israel Lahey Health (Charlestown, MA)
- …This includes acting as an escalation point on tickets not resolved by the Service Desk and Field Support as well as logging, triaging, resolving, and ... junior staff. Acts as an escalation point for the Service Desk . 6. Possess an understanding of...determines how to accomplish defined results with some guidelines. Manager/ Director provides broad guidance and overall direction. 4. Written… more
- Beth Israel Lahey Health (Charlestown, MA)
- …This includes acting as an escalation point on tickets not resolved by the Service Desk and Field Support as well as logging, triaging, resolving, and ... staff.** **8. Acts as an escalation point for the Service Desk and Field Support.** **9. Possess...operations of one or more departments. + **Customer Service :** Ability to provide a high level of customer… more
- Beth Israel Lahey Health (Milton, MA)
- …job, you're making a difference in people's lives.** Position Function: Reporting to the Director of operations , this role provides day to day supervision of ... payroll submission. This role provides coordination of the front desk functions of the Center for Specialty Care to...are streamlined and consistent. In conjunction with the Practice Operations Manager, this role serves as a primary point… more
- Fresenius Medical Center (Fairhaven, MA)
- …AND SCOPE:** Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all ... Ensure provision of quality patient care while maintaining cost-effective clinical operations in accordance with all legal, compliance, and regulatory requirements… more
- Center For Health Information And Analysis (Boston, MA)
- …Professional: + 5+ years of experience supporting Microsoft Operating Systems, preferably in a service desk environment with a help desk ticketing system. + ... effectively within timeframes outlined by the Desktop Manager and Director of IT Operations . Provide user-friendly, on-site,...with internal and external groups to ensure excellent customer service and support. + Strong customer service … more
- Beth Israel Lahey Health (Chestnut Hill, MA)
- …Results may impact the operations of one or more departments. 8. **Customer Service :** Ability to provide a high level of customer service to patients, ... difference in people's lives.** Job Summary: Oversees and facilitates the daily operations of an outpatient clinical practice with the commitment of providing… more