- Amgen (Thousand Oaks, CA)
- …Let's do this. Let's change the world. In this vital role the Executive Director , Customer Analytics is responsible for building and leading a highly analytical ... US organization. This position reports to the VP of Customer Data & Analytics and is a key member...internal set of teams and functional groups. The Executive Director is expected to successfully coach the team to… more
- Virgin Galactic (Tustin, CA)
- Virgin Galactic is currently seeking a highly skilled Director , Digital Customer Experience to join the IT leadership team to help lead the development and ... journey. Reporting directly to the Chief Information Office, the Director , Digital Customer Experience will lead the...risk management controls. + Build and manage relationships with senior leaders within the IT organization and the business/… more
- Intuit (Mountain View, CA)
- **Overview** As Director of Intuit's Customer Experience team, you will be responsible for building and leading a customer experience 'practice' to drive ... and build our offerings. All aspects of defining the customer strategy and end-to-end service delivery design including feature...is a: + Team & Talent Builder: Has substantial senior leadership experience, managing senior level employees… more
- Celestica (San Jose, CA)
- …revenue. The relationships will be complex in nature with interfaces to several different customer functional CLS sites. The Director will act as the primary ... & indirect supervision to all subordinate staff involved in support of each customer under the director 's ownership. This includes long-term planning, objective… more
- Amazon (Santa Clara, CA)
- …every interaction is intuitive, effortless, seamless, and empathetic. We are seeking a customer -focused Director of Software Development to lead the vision and ... Description We're Amazon's Customer Engagement Technology Team and our mission is...as a technical leader and subject matter expert, educating senior stakeholders on emerging trends and the strategic value… more
- Amazon (Santa Clara, CA)
- …our Customer Service (CS) technology through the power of AI. As a Director of Product Management for Customer Engagement Technology, you will be at the ... forefront of reimagining customer experiences across Amazon's diverse global portfolio. In this...senior leaders across Amazon to identify and prioritize customer service opportunities * Design and develop experiments to… more
- Autodesk (San Francisco, CA)
- **Job Requisition ID #** 25WD89785 **Position Overview** Autodesk's Emerging Business Customer Success (EBCS) team is at the forefront of scaling our next-generation ... solutions-pioneering how new acquisitions and innovative products accelerate customer value and business growth. We are seeking a senior leader to oversee… more
- Intuit (San Diego, CA)
- …to become an AI-driven expert platform, delivering personalized, end-to-end experiences. The Director of GBSG Customer Success Data Science plays a ... **Overview** Intuit Customer Success (ICS) Data Science has an exciting...drive lead scoring, seller enablement, and conversion acceleration. This Director -level role sits within the **ICS Data Science &… more
- The Hertz Corporation (Sacramento, CA)
- …contact center operations and continue to transform our service recovery model. As the ** Senior Director of Customer Care & Service Recovery** , you'll ... at the center of revenue generation, cost optimization, and customer loyalty across our franchise and corporate rental operations....You'll also play a pivotal role in redefining our customer experience strategy post-transaction - one of the most… more
- ServiceNow, Inc. (Santa Clara, CA)
- …a trusted thought partner to product and sales stakeholders. This role reports to the Sr Director , Customer Engagement for the Office of the President, COO ... and partner interactions, cutting across the ServiceNow product portfolio. As the Sr Manager of Customer Engagement Strategy & Operations, you will manage… more
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