- Oracle (Albany, NY)
- …You will lead a high-performing product team, collaborating closely with Engineering, User Experience , Sales, Marketing, Services, and Customer Success to ... intuitive AI Agent interfaces for digital customer service channels, considering end user , service rep, service manager, and AI builder personas. + Partner with… more
- MetLife (New York, NY)
- …execution of MetLife's enterprise-wide Physical Emergency Response program. The Director of Emergency Response is responsible for the development, implementation, ... and vendors to administer MetLife's emergency notification system, including user access, training, documentation, testing, troubleshooting and data validation. *… more
- Regeneron Pharmaceuticals (Tarrytown, NY)
- We are looking for an Associate Director , Critical Utilities to be responsible for maintaining the daily operation and material condition of the infrastructure / ... required for specific assigned utility infrastructure(s), systems and equipment + Develop user requirements for new & existing equipment and/or in response to… more
- SMBC (New York, NY)
- …the product backlog, ensuring that the most valuable features are delivered first. * User Stories and Acceptance Criteria: Write clear and concise user stories ... priorities and requirements. * Performance Monitoring: Monitor product performance and user feedback to identify areas for improvement and drive continuous… more
- Lumen (Albany, NY)
- …solutions for our fast-paced business. This individual must have experience successfully leveraging Lean/Agile practices to engineer platform development and ... to decompose Platform and Product requirements into Features and User Stories which define acceptance criteria and work alongside...that will increase efficiency, reduce costs and improve customer experience . + Ability to act with a sense of… more
- Oracle (Albany, NY)
- … experience across all support functions, which includes major incidents, end- user experience , release management, and system upgrades. + Handle customer ... collaboration. + Detailed oriented, process driven methodology to deliver optimal end- user experience . + Effective team leadership, coaching, and mentoring… more
- JPMorgan Chase (New York, NY)
- …implementation of innovative technology solutions to enhance the client and advisor experience . **Job Description** Estate planning advice is a critical topic for ... planning and tax, preferably with a legal or accounting background, and experience in project management and digital technology development. Success in this role… more
- University of Rochester (Rochester, NY)
- …factors including, but not limited to, market data, education, experience , qualifications, expertise of the individual, and internal equity considerations._ ... capital plans. Develops the owner's project requirements for programming with end- user and stakeholder participation. Serves as PDC's liaison with University senior… more
- Regeneron Pharmaceuticals (Sleepy Hollow, NY)
- …drive adoption, and deliver measurable improvements in operational efficiency, data integrity, and user experience . Acting as a key decision-maker for IT design ... training initiatives, leveraging best practices in organizational communication to drive user adoption, positive sentiment, and readiness across global teams. **This… more
- SMBC (New York, NY)
- …including testing, writing testing scripts, performing maintenance and BAU tasks, resolving user issues, and delivering user training, demos, and guides. + ... and providing demos as needed. **Qualifications and Skills** + 7+ year experience in data management, data analytics, trend analysis and report production. +… more