- TEKsystems (Harrison, NY)
- **this role is entry level and needs at least 1 year of IT support experience and very strong customer service experience! The role is a 6 month contract to hire ... a centralized support team that provides infrastructure, telecommunications, systems, and service desk support to their clients. The ServiceNow team is… more
- Target (Liverpool, NY)
- …patterns, pricing and promotions strategies + Planning department(s) daily/weekly workload to support business priorities and deliver service and sales goals + ... Other benefits for eligible team members include 401(k), employee discount, short term disability , long term disability , paid sick leave, paid national holidays,… more
- Excelsior Orthopaedics Group (Amherst, NY)
- …The IT Service Desk Manager oversees the daily operations of IT support team, ensuring exceptional customer service and the timely, efficient resolution of ... + Minimum of 5 years of experience in IT support or service desk environments, with at...and professionally. *Other voluntary benefits include Voluntary Short Term Disability , Long Term Disability , Critical Illness, Accident… more
- Medtronic (Albany, NY)
- …A Field Service Engineer (FSE) at Medtronic is responsible for the technical support and service of Medtronic Hugo systems at customer sites. This role ... feedback and ensure product success.** **May provide onsite training of customer support personnel.** **Maintaining accurate records of service calls, repairs,… more
- L3Harris (Rochester, NY)
- …TO YOUR DATE OF SEPARATION AND HAVE AT LEAST 180 CONTINUOUS DAYS OF ACTIVE SERVICE . Job Description: As an Integrated Logistics Support Analyst (ILS Analyst) at ... support needs. To provide efficient and effective customer service , L3Harris ILS Analysts collaborate with product management, engineering, and publications… more
- TEKsystems (New York, NY)
- …sessions to build AV knowledge and skills. Skills Troubleshooting, audiovisual, Customer service , Technical support , CISCO, AV codec, Hardware support , ... conferencing, Cabling, Installation, Audio, Polycom Top Skills Details Troubleshooting,audiovisual,Customer service ,Technical support ,CISCO,AV codec Additional Skills & Qualifications… more
- Simon & Schuster (New York, NY)
- … of end-user computing environments. This role manages a team of desktop support technicians and service desk professionals to deliver exceptional technical ... The Senior Manager plays a key role in setting service strategies, developing policies and procedures, implementing support...Schuster US is an equal opportunity employer (EOE) including disability /vet. At Simon & Schuster US, the spirit of… more
- NASCO (Albany, NY)
- …for employment._ **Location** _US-Home Office/ Remote_ **\# Positions** _1_ **Category** _Customer Service / Support - All Openings_ **Travel Requirements** _None_ ... **Overview** Under general supervision, the Plan Advocate Support (PAS) role provides Level II support...SME or vendor. Resolution will meet or exceed SLAs ( Service Level Agreements) to obtain or exceed KPI (Key… more
- Insight Global (Melville, NY)
- …all support work on a timely basis, within the guidelines of the PC Support Team and the Service Desk System processes. * Adheres to all standards for ... work effectively with vendor resources and internal resources. Must have excellent customer service skills related to providing desktop support . Solid verbal and… more
- The Cigna Group (New York, NY)
- …procedures, compliance experience **strongly preferred.** + Previous experience working on a service support team, project team or as a business resource ... and net promoter score (NPS), persistency and overall customer growth. The Client Service Consultant is also responsible to support and provide direction to… more