- CAI (Austin, TX)
- …for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. **Job Description** ... -oriented Bilingual Service Desk Analyst to provide Level 1 technical support to both English and Portuguese speaking users in an efficient and accurate… more
- Dal-Tile Corporation (Dallas, TX)
- …and Responsibilities of the Position:** + Create KPIs and metrics for production support , ensuring objectives and service levels committed to the business are ... regarding service delivery, planning and implementation. + Manage and support major technology projects by developing, tracking, and reporting project work plans… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …Service Level Agreements (SLAs). + Maintains end-to-end responsibility for customer's support needs providing timely, reliable, and courteous service . + ... issue follow up and resolution as requested. + Researches and analyzes customer service issues to provide information and solutions in a timely manner. + Works… more
- Mass Markets (Killeen, TX)
- …WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service , technical support , and customer sales interactions. It requires you to ... and colleagues Preferred (Not Required) + 1+ year of experience in customer service , technical support , inside sales, back-office, chat, or administrative roles… more
- Eaton Corporation (Fort Worth, TX)
- … Service Electronics Technician to join our team of world-class customer service professionals to support the Dallas-Fort Worth metro area and surrounding ... power distribution units and batteries. You will provide technical support to customers and serve as technical advisor for...Eaton?** + Be a key member of a world-class service organization that recently celebrated 12 consecutive years of… more
- Meta (Temple, TX)
- …driving enhancements, and improving support for all IT related functions: operational support , application support , and service delivery 2. Drive ... **Summary:** We are seeking an Enterprise Support Engineer to assist in the support...and business stakeholders 4. Drive continuous improvement of established Service Level Agreements (SLAs) and maintain the highest possible… more
- Mass Markets (Killeen, TX)
- …questions and a brief pre-employment test. POSITION RESPONSIBILITIES WHAT DOES A TECH SUPPORT REPRESENTATIVE DO? Handling inbound customer service calls will be ... in the industry. We are now hiring a Tech Support Representative to handle inbound phone support ....resolution, problem solving and negotiation + Must be customer service oriented (empathetic, responsive, patient, and conscientious) + Ability… more
- Siemens (Houston, TX)
- …create a more sustainable future for our environment. As a Fire Systems Service Coordinator, you will: Support , inform, prioritize, and coordinate activities and ... work order and scheduled or dispatched personnel. Schedule resources to support standard service agreements. Handle decisions regarding the scheduling and… more
- Cardinal Health (Austin, TX)
- …Customer Service Operations is responsible for providing outstanding customer service and managing accounts while providing sales support to field ... **_What Customer Service Operations contributes to Cardinal Health_** Customer ...contract administration, timely order fulfillment, and providing exemplary customer support including managing accounts and providing sales support… more
- Leidos (San Antonio, TX)
- …ensure a collaborative, service oriented, revenue driven environment. + Provide Service Desk support for all incidents and ensure resolution within ... Program Management Office** at Joint Base San Antonio. This position will support both internal and customer-facing projects involving the growth and sustainment of… more