- Evolent (Albany, NY)
- …and resolve technical issues, ensuring minimal disruption to contact center operations . * Service Requests & Incident Management : Efficiently handle ... technologies, including PBX, ACD, IVR, CTI, Dialer Campaigns, Surveys, Fax, and Workforce Management systems. * Collaboration with IT: Work alongside the IT team to… more
- Binghamton University (Binghamton, NY)
- …logic, coding, testing, changes, modifications, and execution instructions necessary for operations . + Help support the University's server, storage and data ... specifications for servers, server operating systems, networked data storage, and disaster recovery systems. + Provide technical support and guidance to functional… more
- AON (New York, NY)
- The Program Director - Agency Management Systems will lead the strategic direction, oversight, and continuous improvement of our Applied Epic environment across the ... and vendor partners to align our Applied Epic agency management system's capabilities with organizational goals. Aon is in...Epic is preferred. + Deep understanding of insurance agency operations and core business processes. + Proficient in both… more
- CACI International (Rome, NY)
- …manage cloud-based infrastructure, network operations , capacity and resource management , service metering and operational cost oversight, disaster recovery ... areas for improvement. + Seek ways to enhance systems operations , with a focus on automation and minimizing cost....stakeholders in a timely manner. + Coordinate with patch management teams as well as teams involved in services… more
- New York State Civil Service (Albany, NY)
- …with DHSES Office of Counter Terrorism efforts, including the threat assessment management teams' program. * Supervise the day-to-day operations of employees ... may substitute for one year of the experience. Additional Comments NOTE: Support of operations during times of emergency and disaster from State Emergency … more
- New York State Civil Service (Albany, NY)
- …challenges of Industrial Control Systems (ICS/OT). Additional Comments NOTE: Support of operations during times of emergency and disaster from State Emergency ... industry best practices across domains such as IT asset management , configuration management , cyber security policies and...those of an emergency nature such as assisting in disaster response and recovery activities as required and assigned.… more
- CVS Health (New York, NY)
- …Mainframe computing environments, demonstrating a deep understanding of system architecture and operations . + **Lifecycle Management Expertise** : 7+ years of ... not only meet but exceed business needs. **_KEY RESPONSIBILITIES_** + **Expert Management ** : Maintain and manage a comprehensive suite of multi-vendor z/OS software… more
- TD Bank (New York, NY)
- …business. This role centers on infrastructure design, system integrations, capacity management and cost planning, and regulatory readiness across global trading ... capture integrity. + Oversee implementation of failover mechanisms, backup solutions, and disaster recovery across global sites. + Drive root cause analysis and… more
- Constellation (Oswego, NY)
- …DUTIES AND ACCOUNTABILITIES** + Support projects, planning, maintenance and operations . Consults and advises leadership, project teams, application/service support ... senior resource and mentor in assigned daily support and deployments to operations and ensure solutions meet business requirements and established metrics (SLAs).… more
- Greenlight Networks (Rochester, NY)
- …and maintain localize enterprise-level virtual and physical systems. + Deployment and management of both Linux and Windows servers, VMWare platforms, and the ... them. + Integrate hardware and software systems to support internal operations and customer-facing services. + Monitor system performance and implement enhancements… more