• Contact Center Triage Consultant - SME

    ASM Research, An Accenture Federal Services Company (Albany, NY)
    …situations. + Ensures all calls are handled according to contractual service standards and document all cases in the Case Management System (CMS). + Performs ... to type 50 wpm + Superb organization and time management skills + Comply with all HIPAA regulations +...and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental… more
    ASM Research, An Accenture Federal Services Company (06/25/25)
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  • Business Systems Analyst 2 (NY Helps)

    New York State Civil Service (Albany, NY)
    …facilitating requirement elicitation sessions to identify, understand, and document business and functional requirements.*Research available documentation on systems ... documentation throughout the SDLC including Business Case, Use Case, Business Requirement Document [BRD], Fit-Gap Analysis, etc.*Identify and document the scope… more
    New York State Civil Service (07/29/25)
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  • Business Systems Analyst 1 (Helps) - VID

    New York State Civil Service (Albany, NY)
    …documents.* Analyze and develop the business case during the project intake process.* Document the current or "as-is" state of the business process or function; ... create flow charts and process models describing functions.* Document the future or "to-be" state of the business process or function; creates flow charts and… more
    New York State Civil Service (07/29/25)
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  • Standards Lead

    City of New York (New York, NY)
    …to hire a Standards Lead to manage the standards program, and records management program. Reporting directly to the Deputy Director of Engineering Services, the ... service. The standards program includes technical design standards, project management standard operating procedures and construction specifications. This work… more
    City of New York (08/13/25)
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  • Standards Lead

    City of New York (New York, NY)
    …to hire a Standards Lead to manage the standards program, and records management program. Reporting directly to the Deputy Director of Engineering Services, the ... service. The standards program includes technical design standards, project management standard operating procedures and construction specifications. This work… more
    City of New York (08/13/25)
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  • Business System Analyst Trainee 1/2 or Business…

    New York State Civil Service (Albany, NY)
    …Zip Code 12239 Duties Description Strategic Planning and Innovation performs management activities designed to set priorities, focus energy and resources, strengthen ... to analyze potential or actual changes to business processes. . Document current and future business processes.. Verify and validate requirements throughout… more
    New York State Civil Service (07/30/25)
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  • Standards Lead

    City of New York (New York, NY)
    …to hire a Standards Lead to manage the standards program, and records management program. Reporting directly to the Deputy Director of Engineering Services, the ... service. The standards program includes technical design standards, project management standard operating procedures and construction specifications. This work… more
    City of New York (08/13/25)
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  • Standards Analyst

    City of New York (New York, NY)
    …The Engineering Services Division defines and maintains standards for project management , project delivery, contract specifications and sustainability within BEDC in ... objectives. The standards program includes technical design standards, project management standard operating procedures and construction specifications. This work… more
    City of New York (07/26/25)
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  • Audit Operations - Archer Associate

    SMBC (New York, NY)
    …within regional Internal Audit Departments (Americas, EMEA, APAC) to gather and document business requirements for our audit management system, data, and/or ... authoritative inventory sources and perform data imports in our audit management system. 5. Documentation: Maintain clear and comprehensive documentation of… more
    SMBC (07/29/25)
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  • Manager Customer Excellence (Projects)

    Hilton (Albany, NY)
    …HRCC internal and corporate project deliverables using industry\-standard project management tools + Be primary relationship manager for partnerships \(internal ... requirements, implementation criteria and resource allocation + Conduct and document business plans, standard operating procedures \(SOPs\), project trackers and… more
    Hilton (08/13/25)
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