- Bank of America (Richmond, VA)
- …procedures, routine analytics, and creating reports and completing exception processing . **Responsibilities:** + Inbound Call Center Customer Service Rep receiving ... include administering defined procedures, analysis and report generation, and exception processing + Contact both external banks and internal clients to resolve… more
- Mass Markets (VA)
- …+ Utilize systems and technology to complete account management tasks + Accurately document and process customer orders in appropriate systems + Follow all required ... Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing , Collections, Customer Experience Provider (CXP), Customer Service, Digital… more
- KBR (Chantilly, VA)
- …Establish and maintain the System View-1 (SV-1) Systems Interface Description document baseline linking together the operational and systems architecture + IC: ... Experience within an acquisition office or related Intelligence Community + Mission Processing : Prior experience with ground mission processing or mission… more
- Walmart (Pounding Mill, VA)
- …trades. + 1 year's experience using intermediate-level functionality of word processing , spreadsheet, email, and presentation software (eg, Word, Excel, Outlook, ... receive reactive repair Work Orders to support Stores and Store associates and document repair activities + Provide prompt response to emergency maintenance calls +… more
- PenFed Credit Union (Mclean, VA)
- …analysis, design, testing and implementation of assignments. + Analyze, design, develop, document and test application programs and system components of a medium to ... Message Transformation. + Guaranteed Delivery, Message Sequencing, Batch Message processing , error handling and reconciliation mechanisms. + Experience in creating… more
- Bon Secours Mercy Health (Petersburg, VA)
- …language, voice articulation, fluency, communication interaction, swallowing, auditory and visual processing , as well as memory and cognition. + Educate and train ... with healthcare team members and participating in patient care conferences. This document is not an exhaustive list of all responsibilities, skills, duties,… more
- Mass Markets (VA)
- …+ Resolve customer issues efficiently while maintaining a positive attitude. + Document all interactions accurately in the CRM system. + Follow communication scripts ... Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing , Collections, Customer Experience Provider (CXP), Customer Service, Digital… more
- ManTech (Ashburn, VA)
- …join our team supporting the Customs and Border Protection (CBP) Traveler Processing Vetting Services (TPVS) program in **Ashburn Virginia** . The mission objective ... operational support and modernization to the technology and applications supporting the processing of travelers at US ports of entry. This critical program leverages… more
- Mass Markets (VA)
- …Create and maintain customer CRM records with accurate call details + Accurately document call resolution in appropriate systems + Strictly follow client process for ... Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing , Collections, Customer Experience Provider (CXP), Customer Service, Digital… more
- Mass Markets (VA)
- …coordinate with other departments to resolve issues when needed + Accurately document and process customer claims in appropriate systems + Utilize knowledge base ... Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing , Collections, Customer Experience Provider (CXP), Customer Service, Digital… more