- Jack Henry & Associates (Allen, TX)
- Technical Support Engineer III General information Press space or enter keys to toggle section visibility JobID 16024 Position Level Individual Contributor Team ... then we'd love to meet you. Our Lending Technical Support team is seeking a Technical Support ...fixes. + Prepares test environment when necessary to simulate, document or recreate errors or problems reported by customer… more
- IBM (Austin, TX)
- …CA and able to come into the office once a week Reporting to the Manager, Support Engineering, the Senior Support Engineer will be a key member of the Global ... Support & Services organization and advocate for customer satisfaction...to schedule, coordinate, and lead customer debugging calls * Document and record all activity with customers in accordance… more
- IBM (Austin, TX)
- …and able to come into the office once a week Reporting to the Manager, Designated Support Engineering, the Sr. Support Engineer will be a key member of the ... Global Support & Services organization and advocate for customer satisfaction...Attend regular customer sync calls with account team * Document and record all activity with customers in accordance… more
- IBM (Austin, TX)
- …automation, process improvement, and effective problem-solving. Reporting to the Manager of Support Engineering, this Senior Support Engineer will be a crucial ... member of the support organization, directly contributing to customer satisfaction and success....established SLAs, including managing high-severity, urgent cases. * Thoroughly document and record all customer interactions and activities in… more
- Concentrix (Austin, TX)
- Job Title: VR Gaming Developer Support Specialist Job Description In the role of VR Developer Support Specialist, you will assist developers through case ... and provide continuous improvement for our client. Our Developer Support Specialists have a passion for the gaming community...Strong written and verbal communication skills, ability to clearly document complex bugs and the steps to reproduce +… more
- Concentrix (Austin, TX)
- Job Title: Social Media Support Specialist (Hybrid) Job Description The Social Media Support Specialist onsite in Austin provides high-touch concierge level help ... desk and case management support for select advertisers or users on social media...Strong written and verbal communication skills, ability to clearly document complex bugs and the steps to reproduce +… more
- Verint Systems, Inc. (Austin, TX)
- …Learn more at www.verint.com . **Overview of Job Function:** The Product Support Specialist is passionate about fixing problems and providing above and beyond ... the ability to provide quality responses in all situations. The Product Support Specialist stops at nothing to ensure customers' happiness and seeing resolutions… more
- Houston Methodist (Houston, TX)
- At Houston Methodist, the Lactation Support Consultant position functions at the Proficient level according to Benner's model of clinical practice and is responsible ... for women's services patient educational needs to include breast feeding support under the general supervision of the Nurse Director. In addition to functioning as a… more
- IBM (Austin, TX)
- …and other data. This role specializes in performing and enabling technical support for IBM Content Manager OnDemand. Successful candidates will provide technical ... support assistance to customers using problem determination / problem...issues, and guide them to resolution. * Ability to document findings, create knowledge base articles, and contribute to… more
- IBM (Austin, TX)
- …data governance. This role specializes in performing and enabling technical support for IBM InfoSphere Optim. Successful candidates will provide advanced technical ... support assistance to customers using problem determination / problem...their issues, and guide them to resolution. Ability to document findings, create knowledge base articles, provide fixes and… more
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