- Concentrix (Austin, TX)
- Job Title: Customer Service / Tech Support Rep - Media (Remote) Job Description The Customer Service / Tech Support Rep - Media (Remote) works from home and ... calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products… more
- Boardwalk Pipeline Partners (Houston, TX)
- …safety, and compliance into our day-to-day operations and seek to strengthen and support the communities we serve. Additional information about the company can be ... We are currently looking for an Analyst II Desktop Support for our Houston, TX office. POSITION DESCRIPTION: The...details of requests are met + Accurately record and document all details of the issue or service request,… more
- IBM (Austin, TX)
- …and other data. This role specializes in performing and enabling technical support for IBM Content Manager OnDemand. Successful candidates will provide advanced ... technical support assistance to customers using problem determination / problem...their issues, and guide them to resolution. Ability to document findings, create knowledge base articles, provide fixes and… more
- IBM (Austin, TX)
- …IBM, where growth and innovation thrive. **Your role and responsibilities** As a Senior Support Engineer, you will report to the Manager of Support Engineering ... Engineer as a key member of the Global Support & Services organization and advocate for customer satisfaction...to schedule, coordinate, and lead customer debugging calls. * Document and record all activity with customers in accordance… more
- IBM (Austin, TX)
- …fast growing business. Your primary responsibilities include: * Triage and solve incoming support requests via Zendesk within SLA * Document and record all ... thrive. **Your role and responsibilities** Reporting to the Manager of Support Engineering, the Senior Support Engineer will be a key member of the Global … more
- TEKsystems (Dallas, TX)
- …Provide Level 2 End User Support (30%) + Monitor and respond promptly to support tickets in the queue(s). + Document Service Desk ticket technical notes for ... Attention!! We are hiring a Desktop Support Analyst for a Global IT Infrastructure Consulting...hardware, software, printers, mobile devices. + 5+ years O365 support experience + Hands-on break/fix experience. Must be comfortable… more
- ThermoFisher Scientific (Austin, TX)
- …and resolution to global challenges. **Discover Impactful Work:** The Technical Support Specialist supports the installation, uptime and repair of highly technical ... according to Product Management Process (PMP). + Assist logistics and document management with Technical Product Documentation (TPD) and specification support… more
- TEKsystems (Dallas, TX)
- …Provide Level 2 End User Support (30%) Monitor and respond promptly to support tickets in the queue(s). Document Service Desk ticket technical notes for ... company. Send Corporate IT communications to internal customers. 2. Support and Maintenance of PCs (30%) Complete PC setup...Desk and assigned to the regional IT Advanced Customer Support Tech. Coordinate with authorized vendors for PC hardware… more
- BAE Systems (Fort Worth, TX)
- …like ServiceNow, perform basic resolutions and workarounds for common issues, and document initial findings, trends, and resolutions in support tickets. If ... **Join a Team that's Shaping the Future of IT Support ** At BAE Systems, we're passionate about delivering innovative...to achieve their missions. As a **Tier 1 Initial Support Analyst** , you'll play a critical role in… more
- Jack Henry & Associates (Allen, TX)
- Technical Support Engineer III General information Press space or enter keys to toggle section visibility JobID 16442 Position Level Individual Contributor Team ... then we'd love to meet you. Our Lending Technical Support team is seeking a Technical Support ...engineering. + Prepares test environment when necessary to simulate, document or recreate errors or problems reported by customer… more