- Cognizant (Richmond, VA)
- …Collaborate with application, infrastructure, and network teams for integration and support . Maintain and document MQ configurations, procedures, and incident ... compliance reviews, and ensure adherence to regulatory requirements. Provide on-call support and participate in change management and incident response processes. … more
- Jacobs (Arlington, VA)
- …execution during early project phases and ensure smooth handoff to downstream teams * Document workflows and provide training/ support to team members as needed * ... Civil 3D, Revit, Esri and other relevant software to support early-stage planning and analysis. Your work will lay...workflows * Develop and maintain 3D GIS models to support spatial analysis and scenario planning * Extract, clean,… more
- ASM Research, An Accenture Federal Services Company (Reston, VA)
- …Update knowledge base troubleshooting guides and lessons learned as required. + Document incident fixes and make recommendations to engineering team for system ... improvements for consideration in future releases. + Document system issues resulting in system outages and coordinate change though change management process. + … more
- CGI Technologies and Solutions, Inc. (Quantico, VA)
- …Paid Federal Holidays Health & Welfare Benefits \#CGIFederalJob **Skills:** + Customer Service & Support + Data Entry + Document Management + Finance **What you ... Full Time **Position Description:** CGI Federal is seeking a Management Analyst III to support the FBI/ERF/REU in Quantico, VA. At CGI Federal, we refer to our… more
- Virtual Service Operations (Lorton, VA)
- …solutions. + Troubleshoot complex issues within Azure environments, providing escalation support as needed. + Document configurations, procedures, and ... numerous other partner relationships so as to provide our customers with optimal support . Additionally, we take pride in taking care of our employees. We offer… more
- BAE Systems (Norfolk, VA)
- …like ServiceNow, perform basic resolutions and workarounds for common issues, and document initial findings, trends, and resolutions in support tickets. If ... **Join a Team that's Shaping the Future of IT Support ** At BAE Systems, we're passionate about delivering innovative...to achieve their missions. As a **Tier 1 Initial Support Analyst** , you'll play a critical role in… more
- Guidehouse (Mclean, VA)
- **Job Family** **:** User Support **Travel Required** **:** None **Clearance Required** **:** None **What You Will Do** **:** Guidehouse is looking for an IT ... professional with experience providing technical support in a fast-paced, service-oriented environment. As part of...user access, or related issues + Create tickets and document all activities in helpdesk ticketing systems + Escalate… more
- William C Brown Inc (Springfield, VA)
- Systems Administrator (Tier 2 Desktop Support ) EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for ... is looking for a Systems Administrator (Tier 2 Desktop Support ) to join our team to support ...attention to detail Strong organizational skills Strong writing skills ( document creation and management) Strong time management skills and… more
- Gemini 3 Group (Norfolk, VA)
- SharePoint System Support Specialist (Norfolk, VA) Job Summary/Purpose: The Gemini 3 Group (G3G) is seeking a full-time SharePoint System Support Specialist to ... support the Navy in Norfolk, VA. The SharePoint System Support Specialist will be responsible for deploying, configuring, and maintaining SharePoint environments… more
- Indigo IT, LLC (Ashburn, VA)
- Jr Mac Support Engineer Ashburn, VA SUMMARY: Founded in 2001, Indigo IT is an award winning information technology consulting and services company. We are a trusted ... User Device IT Management Services team, the Jr. Mac Support Engineer will be responsible for the support...Strong understanding of web browser management for security zones, document modes, and add-ons. The ability to troubleshoot web… more
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