• Vice President Business Analysis- Customer

    Wolters Kluwer (New York, NY)
    …Financial Management : Sharp focus on cost management and ROI + Customer experience champion: Lead Net promoter Score (NPS) measurement for the entire ELM ... creativity to acquire in-depth insights into industry and market dynamics . + Oversee the development of Customer /Market...voice of the customer to inform Go-to-Market, Customer Experience Management , Product Development and Service… more
    Wolters Kluwer (03/20/25)
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  • Midmarket Sales, eProcurement SaaS

    Samsung SDS America (New York, NY)
    management , procurement processes, and supply chain dynamics + Excellent customer relationship management skills, including effective oral and written ... enduring success. Ideal candidate for this role is procurement and supplier relationship management domain expert with significant experience in mid-market B2B… more
    Samsung SDS America (03/15/25)
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