- Capgemini (NY)
- …experience flows to enable seamless customer and employee journeys. * Ensure CRM solutions are integrated with ERP, contact center, MarTech, portals, and ... Dynamics 365 * Translate business goals into scalable CRM architectures that support customer 360, sales/service...goals into scalable CRM architectures that support customer 360, sales/service automation, partner management , and… more
- Capgemini (New York, NY)
- …and Azure services. You will be responsible for designing secure and scalable CRM solutions , implementing custom business logic, and integrating with third-party ... to join our team. The ideal candidate will have a strong background in Dynamics 365 CRM development, customization, and integration, with hands-on experience in… more
- Capgemini (New York, NY)
- …Chicago, IL / Vienna, VA** **Job Description** + Minimum 8-12 year experience in MS Dynamics 365 CRM Customer Engagement with knowledge in Banking and ... process + Experience in data analysis and validation with CRM dynamics configuration rules + Exposure in...of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering,… more
- Public Consulting Group (Albany, NY)
- …users in the field for issues escalated to the operations team. + Interpret customer story requirements to create detailed, formal Dynamics solution designs. + ... Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with...to improve business outcomes. + Stay current with emerging CRM and MS Dynamics trends & features… more
- LinkedIn (New York, NY)
- …+ Leads with Solutions , not products, when making recommendations aligned to Customer objectives + Sells with Integrity + Drives customer decision making by ... set up for success. ** Responsibilities: ** + Researches Customer 's business and prepares thoughtful questions and insights in...a related field + Experience with SaaS opportunities and Dynamics platform + Experience selling IT solutions … more
- Capgemini (New York, NY)
- …strategy. * Translate complex business challenges into scalable CRM solutions using platforms like Salesforce, Microsoft Dynamics , and integrating with ... - Charlotte, NC / NY** **Key Responsibilities** * Lead architecture and design of CRM and customer engagement solutions across portfolios, aligned with… more
- SHI (Albany, NY)
- …intended benefits on time and within budget - Intermediate * Proficiency in utilizing Customer Relationship Management ( CRM ) software to manage and ... Additionally, the Account Manager is tasked with providing exceptional customer service, managing CRM activities, and supporting major initiative campaigns… more
- Public Consulting Group (Albany, NY)
- … integration:** Ensure seamless integration between the marketing automation platform and Dynamics 365 CRM system to facilitate data synchronization and ... Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human… more
- WTW (New York, NY)
- …issues such as system downtime, errors, or access issues are addressed promptly. ** Customer Relationship Management ** + Maintain and update client and ... retention and growth + Client Satisfaction **Top Competencies Required** + Client relationship management + Excellent written and verbal communication +… more
- Public Consulting Group (Albany, NY)
- …campaigns across various channels, including email, social media, and events. + ** Customer Journey Management :** Develop and optimize customer journeys ... teams to manage leads, contacts, and accounts within the Dynamics 365 platform. + **Event Management :** Work...Ensure seamless integration between the marketing automation platform and Dynamics 365 CRM system to facilitate data… more