- Mass Markets (Macdill AFB, FL)
- …range of industries, including healthcare, retail, government, education, telecom, technology e - commerce , and financial services. Our contact centers are powered ... to ensure scoring consistency across teams. + Analyze QA data and trends to identify performance gaps and training...but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT Services (IT Schedule… more
- Mass Markets (FL)
- …base and training to accurately answer customer questions + Create and maintain customer CRM records with accurate call details + Accurately document ... range of industries, including healthcare, retail, government, education, telecom, technology e - commerce , and financial services. Our contact centers are powered… more