- Eastern Bank (Wakefield, MA)
- …Customer Support Specialist I & II: Serves as bank's first line of response on inbound customer telephone calls regarding all types of existing accounts and services. ... Customer Support Specialist I: + Must maintain a detailed knowledge base of bank's basic products, services, policies, procedures, maintenance, and regulatory requirements. Can handle a diverse array of complex customer situations with minimal supervisory… more
- Eastern Bank (Wakefield, MA)
- …Sales of traditional bank depository and cash management products to municipal prospects, managing a portfolio of customers, and growing business with existing ... customers is expected. + Sales and marketing of traditional depository and Cash Management services to New England municipal entities throughout a specified geographic territory, but mainly within New Hampshire. Managing and maintaining a portfolio of existing… more
- Eastern Bank (Wakefield, MA)
- …Serves as bank's first line of response on inbound customer telephone calls regarding all types of existing accounts and services. + Must maintain a detailed ... knowledge base of bank's basic products, services, policies, procedures, maintenance and regulatory requirements. Is able to handle a diverse array of complex customer situations with minimal supervisory assistance by making sound decisions that minimize risk… more
- Eastern Bank (Quincy, MA)
- …Simultaneously performs the duties of a traditional branch customer service representative and teller, primarily in specific traditional branch locations where such a ... "hybrid" position is authorized. Account Representative Duties: Works toward achieving specific individual sales and service goals through the following activities: + Opens deposit accounts + Prepares and processes loan applications for various lending units… more