- Bellows Plumbing, Heating, Cooling & Electrical (Santa Cruz, CA)
- …at the core of every customer interaction. We're seeking an experienced and tech -savvy AI Response Agent with advanced customer service experience to oversee and ... platforms. This role serves as the bridge between automated systems and real human connection-stepping in when our AI...in partnership with technical teams + Provide feedback on system performance and support data-driven improvements + Track and… more
- Consolidated Electrical Distributors (Santa Fe Springs, CA)
- …demonstration equipment relative to assigned products. + Develop and conduct assigned tech segment automation training for all sales staff in assigned Profit ... in contact with the customer and tracking progress in our Insight CRM system . + Maintain competency in assigned segments by personally completing required Rockwell… more
- Bellows Plumbing, Heating, Cooling & Electrical (Santa Cruz, CA)
- …of our key platforms (Dialpad, Patch, Nguyen, Jen, and other vendor lead systems ). + Optimize communication flows, including SMS follow-ups and client engagement to ... with sales and scheduling dept to align availability, capacity planning, and technician efficiency with booking initiatives. + Handle and at times assist with… more