- Datavant (Atlanta, GA)
- …fast-paced environment. + Interacts with customers via telephone, email , and online chat providing customer service to Record Hub customers by answering ... on multiple platforms using two computer monitors. + Preferred Customer Service and Data Entry and Release...inquiries, complaints, or comments. + Making outbound telephone and email contacts to customers to provide education and facilitate… more
- PagerDuty (Atlanta, GA)
- …the PagerDuty Operations Cloud. The PagerDuty Operations Cloud combines AIOps, Automation, Customer Service Operations and Incident Management with a powerful ... equitable world-all in a flexible, award-winning workplace. **Principal Product Manager, Chat Experience** PagerDuty is seeking a Principal Product Manager to lead… more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- …resolving processing issues. + Supports inbound calling, outbound calling, email , web chat and outreach to customer to assist in resolving batch edits and ... Completes daily routine tasks and responsibilities to support the Customer Service department or programs. + Supports...to record each phone, email , or web chat communication with a customer . Each phone… more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- …an existing case as applicable, to record each phone, email , or web chat communication with a customer . + Support Services shall be executed in compliance ... Responsible for intermediate level inbound call, outbound call, email and web chat services, as...up and resolution as requested. + Researches and analyzes customer service issues to provide information and… more
- Wolters Kluwer (Kennesaw, GA)
- **Basic Function** The Customer Service Technical Associate provides support to our business and individual tax software clients and to our practice clients. ... resolution to moderate and complex inquiries by phone, online chat or email and answers are based...and customer data Please note: As a Customer Service Technical Associate, you must be… more
- The Hertz Corporation (Atlanta, GA)
- …continue to transform our service recovery model. As the **Senior Director of Customer Care & Service Recovery** , you'll own a high-impact function that ... will own / lead omni-channel support operations (phone, live chat , email , and agency correspondence) that serve...Transformation - Turning Problem Recovery into Loyalty When a customer has a service issue, how we… more
- Southwire (Carrollton, GA)
- Customer Service Representative Apply now " **Date:** Aug 8, 2025 **Location:** Carrollton, GA, US, 30119 **Company:** Southwire Company LLC A leader in ... customer communication. **Key Responsibilities** + Performs routine customer service tasks including order entry, shipment...resolution or process improvement. + Handles communication via phone, email , or live chat to provide accurate… more
- Mass Markets (GA)
- …RESPONSIBILITIES Key Responsibilities: + Handle customer inquiries via phone, email , and chat with professionalism. + Provide accurate information about ... partner in the industry. Join our team as a Remote Call Center Customer Service Representative and help us deliver outstanding support to our clients. This role… more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- …execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and ... center accessible via internet website, toll free telephone, secure real-time text/video chat , email , or postal mail and include non-medical counseling;… more
- Teleperformance USA (GA)
- **Category :** ** Customer Service /Support** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... UT, VA, VT, WI, WV, WY.** **Your Responsibilities** **Healthcare Customer Service Representatives field customer ...questions, issues, and concerns.** + **Connect with customers via phone/ email / chat /and or social media to resolve their… more