- Brink's (Lansing, MI)
- …Agent is primarily responsible for assisting customers via telephone, email and chat . The ACS conducts day-to-day customer phone support while adhering to ... Customer Success your mission is to deliver exceptional customer service while educating the customer...completion of the application process, you will receive an email confirming that we have received your application. We… more
- Deloitte (Grand Rapids, MI)
- …Troubleshooting through logs for inbound, outbound voice (SIP/URS/ORS/IXN/Stat/MCP etc) , E-Services email chat , GMS, outbound campaigns for both Linux and ... best practices. + Work closely with cross-functional teams, including IT, operations, and customer service , to ensure integration and alignment of systems and… more
- ASM Research, An Accenture Federal Services Company (Lansing, MI)
- …resolving processing issues. + Supports inbound calling, outbound calling, email , web chat and outreach to customer to assist in resolving batch edits and ... Completes daily routine tasks and responsibilities to support the Customer Service department or programs. **Seasonal role...to record each phone, email , or web chat communication with a customer . Each phone… more
- Ryder System (Lansing, MI)
- …operational goals within his/her assigned functional area. **Essential Functions** + Customer service satisfaction and expectation management + Staffing ... **Job Description** : **We are immediately hiring a Warehouse Customer Logistics Manager in Lansing, MI for our Supply...only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online… more
- Molina Healthcare (Grand Rapids, MI)
- …experience **REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES** : 1-3 years Sales and/or Customer Service experience in a fast paced, high volume environment ... - Friday 11:30am - 8:00pm CST **Job Summary** Provides customer support and stellar service to meet...and/or products. To include, but not limited to, phone, chat , email , and off phone work supporting… more
- SolomonEdwards (Lansing, MI)
- About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full- service professional services firm offering financial, operational, and technology consulting and ... collaborative individuals who can help us deliver exceptional client service . For more information, visit SolomonEdwards Position Summary: SolomonEdwards is… more
- ASM Research, An Accenture Federal Services Company (Lansing, MI)
- …an existing case as applicable, to record each phone, email , or web chat communication with a customer . + Support Services shall be executed in compliance ... Responsible for intermediate level inbound call, outbound call, email and web chat services, as...up and resolution as requested. + Researches and analyzes customer service issues to provide information and… more
- Morley (Lansing, MI)
- …skills to assist field service techs through inbound and outbound phone, chat and email . + You'll specialize in automotive EV, engine, electrical, drivetrain ... directly with our Talent Acquisition (TA) team via live chat during business hours: + _careers.morleycompanies.com_ + _Chat hours:...Valid driver's license + One or more years of customer service experience (previous call center work,… more
- Patterson Companies, Inc. (Detroit, MI)
- …Specialist - Tier I properly responds to incoming customer requests, via phone, email , and/or chat session, to ensure the customer 's questions are ... Respond to incoming customer requests via phone, email and/or chat sessions. Primarily answering ...Diploma or equivalent + Excellent computer skills + Strong customer service orientation + Requires excellent verbal… more
- TTEC (Lansing, MI)
- …confident in providing the highest level of service possible whether through voice, chat or email interactions. And we trust you already have the necessary ... and external survey results. + Review and evaluate operational procedures, including Customer Service interactions from all communication channels, service … more