- TTEC (Lansing, MI)
- …confident in providing the highest level of service possible whether through voice, chat or email interactions. And we trust you already have the necessary ... mind? In this role, you'll work to resolve the customer 's issues before escalating to the next level. Whether...and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional… more
- Genisys Credit Union (Auburn Hills, MI)
- …communities we live and work in. Our locations are consistently recognized for providing excellent customer service and we are excited to be adding to our team. ... out new process improvements for the department. Maintain/monitor phones, chat , email and social media. **Job Duties...graduate or equivalent + Up to two years of customer service experience; sales/retail sales experience preferred… more
- Robert Half Office Team (Ann Arbor, MI)
- …phone communication skills * Solid written communication skills * Must have a strong customer service focus * Attention to detail * Bilingual in English/Spanish ... regarding general Human Resources and Payroll inquiries via telephone, chat , and email . This position will take...is a plus Requirements Human Resources (HR) Administration, Resolve Customer Service , Leave of Absence, Answering Inquiries,… more
- Citizens (Southfield, MI)
- …and goals aimed at new loan and deposit generation, cross sales, customer service and satisfaction + Proficiency with portfolio/account management preferred. ... Manager in the Virtual Channel is focused on understanding their customer 's needs and building deep relationships with them. Consistent communication and… more
- Kyndryl (Lansing, MI)
- …cloud-based CCaaS adoption and AI/ML integration. + Collaborate with clients to redesign customer journeys and improve service delivery across all touchpoints. + ... across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer … more
- OneMain Financial (Lansing, MI)
- …**Requirements:** + High School Diploma or GED **Preferred:** + Sales, Collections or Customer Service experience + Bilingual - Spanish **Location:** On site The ... and other departments through multiple technological channels, including phone, email , chat and our in-house systems +...OneMain. **Key Word Tags** Sales, Collections, Retail, Loan Sales, Customer Service , Customer Care, Business… more
- Raymond James Financial, Inc. (Southfield, MI)
- …connectivity problems. + Escalates trends and outages as needed to leadership and for Service News postings. + Manages time in customer contact center setting ... . **Job Summary:** With the goal of providing superior service and first contact resolution, this role delivers front-line...Works at a basic level to leverage digital communication ( email , text, chat , social media) to create… more
- Coinbase (Lansing, MI)
- …experience across chat , phone, email , and social channels, empowering customer service agents across compliance and retail business units to operate at ... while integrating with third-party platforms to ensure seamless operations for our customer service teams *What you'll be doing (ie. job duties)* * Build… more
- Ryder System (Lansing, MI)
- …+ Ability to work a flexible schedule to meet business needs + Excellent customer service skills] + Ability to prioritize, handle multiple take, and meet ... be paid + Audit manifests daily by using the Customer Weekly Report + Invoice assigned Clients daily and/or...the office + Communicate with field operations either via email or phone for clarification + Research any discrepancies… more
- Ryder System (Lansing, MI)
- …Required + Basic knowledge of Integrated Logistics: Transportation Distribution, Customer Service , Information Technology. Beginner, Required + Acquire ... to operating procedures. **Essential Functions** + Assist in e-commerce customer and fulfillment operations support/escalations + Drive resolution of operational,… more