- Deloitte (Harrisburg, PA)
- …Troubleshooting through logs for inbound, outbound voice (SIP/URS/ORS/IXN/Stat/MCP etc) , E-Services email chat , GMS, outbound campaigns for both Linux and ... best practices. + Work closely with cross-functional teams, including IT, operations, and customer service , to ensure integration and alignment of systems and… more
- Teleperformance USA (PA)
- **Category :** ** Customer Service /Support** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... TX, UT, VA, VT, WI, WV, WY.** **Your Responsibilities** ** Customer Service & Sales Representatives field ...questions, issues, and concerns.** + **Connect with customers via phone/ email / chat /and or social media to resolve their… more
- Teleperformance USA (PA)
- **Category :** ** Customer Service /Support** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... AND system you're familiar with, WIN WIN!** **Your Responsibilities** **As a Customer Service Representative,** **your main responsibility is to find innovative… more
- Oshkosh Corporation (Mcconnellsburg, PA)
- …IMPACT** + Respond promptly and professionally to customer inquiries via phone, email , and chat . + Provide technical assistance and support for incoming ... degree in Engineering, Specialized Technology, or a related technical field. + Customer -focused with a commitment to providing exceptional service . + Ability… more
- Merck (West Point, PA)
- **Job Requirements** The Customer Service Management (CSM) team has responsibility to drive, manage and implement remote two-way customer service ... or experience as a pharmaceutical Field Sales Representative . Scientific Acumen . Customer service / experience . Strong communication; written & verbal .… more
- Vail Resorts (PA)
- …service recovery. + Retaining significant amounts of information to provide the best customer service with the most accurate and helpful information. + An ... one-on-one interactions that take place across our communication channels (phones/ email / chat and other project work) and actively...recognizes the importance of adhering to call center and customer service standards. + Ability to work… more
- TTEC (Harrisburg, PA)
- …confident in providing the highest level of service possible whether through voice, chat or email interactions. And we trust you already have the necessary ... and external survey results. + Review and evaluate operational procedures, including Customer Service interactions from all communication channels, service … more
- TTEC (Harrisburg, PA)
- …confident in providing the highest level of service possible whether through voice, chat or email interactions. And we trust you already have the necessary ... mind? In this role, you'll work to resolve the customer 's issues before escalating to the next level. Whether...and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional… more
- The Cigna Group (Pittsburgh, PA)
- …partners to coordinate the needs of the customer through telephonic, email , text, and chat interactions. + Collaborates with nutritionist, pharmacist, ... work evenings.** **Nurse Case managers are healthcare professionals, who serve as customer advocates to coordinate, support, and guide care for our customers,… more
- PNC (Pittsburgh, PA)
- …support (laptop/desktop), Printer Installation, Software Support Center Ticketing and Customer Requests Working with networks/routers Wireless access support Mobile ... that can be serviced remotely . - Immediate technical service using warm transfers for clients who cannot log...productivity. - Respond to requests for technical assistance via chat and/or web tickets - Remain current with support… more