- TTEC (Austin, TX)
- …confident in providing the highest level of service possible whether through voice, chat or email interactions. And we trust you already have the necessary ... and external survey results. + Review and evaluate operational procedures, including Customer Service interactions from all communication channels, service … more
- TEKsystems (Irving, TX)
- …* Excellent written and oral communications skills with a focus on providing quality customer service * Ability to work with minimal direction and manage ... Chat ) as major focus. Manages the integration of email with other systems such as mobile device and...oral communications skills with a focus on providing quality customer service * Ability to work with… more
- TTEC (Austin, TX)
- …confident in providing the highest level of service possible whether through voice, chat or email interactions. And we trust you already have the necessary ... mind? In this role, you'll work to resolve the customer 's issues before escalating to the next level. Whether...and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional… more
- Cognizant (Austin, TX)
- …able to multitask and prioritize reported issues + Provide a high level of customer service to users seeking problem resolution + Perform remote troubleshooting ... make an impact by Solving computer issues and prioritizing customer inquiries. You will be a valued member of...remotely and in person, through various methods like phone, chat , web tickets or in-person assistance. + Mobile device… more
- Aspira Connect (Dallas, TX)
- …intake, analysis, troubleshooting, and resolution of hardware, network, software, and customer service -related issues. This role ensures client satisfaction by ... maintaining strong relationships throughout the resolution process, addressing inquiries from phone, email , chat , cases, and other channels. The ideal candidate… more
- Mass Markets (Killeen, TX)
- …POSITION RESPONSIBILITIES Key Responsibilities + Respond to customer inquiries via phone, email , and live chat in a professional and timely manner + ... experience in a call center environment + Minimum 1 year in a customer service role + Ability to multitask across multiple systems while engaging with customers… more
- Kohl's (San Antonio, TX)
- …year. Starting Pay $18.00-$21.00 based on experience About the Role As Credit & Customer Service Senior Representative - RMO, you will be responsible for ... + Provides routine back office support with Recruiting 2.0, chat , email , fraud order review and/or application...Serve as the first point of escalation for non-routine customer service issues + Utilize advanced negotiation… more
- PNC (Farmers Branch, TX)
- …escalating to appropriate SRC Engineering teams * Oversee Midrange requests via SRC Chat , ensuring timely and accurate responses * Drive adoption of SRE practices, ... and to continue building upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices that align customer … more
- Ryder System (Austin, TX)
- …and customer bids + Coordinate closely with internal operations, pricing, and customer service teams to ensure service alignment and KPI achievement ... customer issues in coordination with dispatch and customer service teams **Additional Responsibilities** + Performs...only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online… more
- Concentrix (Austin, TX)
- …BA preferred + Minimum of 1 to 3 Years of experience in Call Center Customer Service , Technical Support, Office Administrative and Social Media + Able to rotate ... best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued...Ability to maintain tracking of all communications through phone, email and chat as well as those… more