- Palo Alto Networks (Santa Clara, CA)
- …an environment where we all win with precision. **Your Career** As a Senior Technical Support Engineer, you will engage directly with our valued customers to ... technical assistance even in high-pressure situations. **Your Impact** + Offer technical support to customers and partners + Effectively manage support… more
- Lumen (San Francisco, CA)
- …manage customer initiated trouble tickets to resolution. + Escalate for higher order support from technical leadership, Tier III Technical teams, and ... Provide accurate and consistent customer communication during established intervals using phone, email , and ticketing notes. + Provide technical training to Tech… more
- Medtronic (Los Angeles, CA)
- …team, your responsibilities will follow the customer journey, including technical support during pre-sales, implementation, Go-live and post-Go live. While ... responsible for providing remote and (in selected circumstances) on-site technical support to our custom computing devices...are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands… more
- Ricoh Americas Corporation (Rialto, CA)
- **Field Specialist II, Advanced Product Technical Support ** **POSITION PROFILE** Provides Customer Configuration Document (CCD) technical service support ... areas and recommending corrective action. On occasion, may also provide pre-sales technical expertise to the sales team as needed, remotely assessing potential… more
- Lumen (Sacramento, CA)
- …we digitally connect the world and shape the future. **The Role** The Operations Technical Support 1 (Service Desk Analyst) is responsible for providing Tier 1 ... weekend support unless it is overtime work. **The Main Responsibilities ** + Interact with customers via multiple communications methods, per established customer… more
- Antech Diagnostics (Carlsbad, CA)
- …skills, experience, education,** **training** **and budget.** **Job Purpose/Overview** The Technical Support Specialist is responsible for remote troubleshooting ... Able to document steps to reproduce accurately + Utilize strong customer and technical support skills supporting Sound products and services to veterinary… more
- WuXi AppTec (San Diego, CA)
- …+ Associate's or Bachelor's degree, preferred, or equivalent experience. + 3-5 years technical IT support experience. + Preferred Certification: A+, Net +, MCSA ... and related infrastructure. Act as Tier I and II support to end users on a daily basis when...systems, software, and related procedures adhere to organization values. ** Responsibilities ** + Provides End user desktop, laptop, phone and… more
- City and County of San Francisco (San Francisco, CA)
- …more than 200,000 buildings. The position will be in the following division/unit: Technical Services Division (TSD) The Technical Services Manager oversees a ... bulletins, provides public assistance on code interpretation and permitting. The Technical Services Division Manager works collaboratively with the Permit Services,… more
- Antech Diagnostics (Carlsbad, CA)
- …product specifications and procedures. + Maintain accurate and detailed records of technical support , service, and vendor interactions and solutions. + ... vendor service team and internal R&D. **Essential Duties and Responsibilities ** + Provide level 4 support escalations...a technical product manager, service engineer, or technical support agent in diagnostic imaging or… more
- City of Carlsbad (Carlsbad, CA)
- …applications, and devices + Sets up mobile devices for customer use and provides technical support for related issues + Performs password resets; may use tools ... as our responsibility and goal. The Position Provide direct support for client systems and resolve technical ...980 total hours worked within one fiscal year. Key Responsibilities Incumbents may perform some but not all of… more