- Otsuka America Pharmaceutical Inc. (Albany, NY)
- …and its Patient Support function, which includes critical operational systems. Key responsibilities include, but are not limited to: + Serve as a key member of ... and manage detailed documentation of integration processes, system configurations, and technical specifications. + Support analytics and Salesforce Health Cloud… more
- IIMAK (Amherst, NY)
- …standards and practices. + Experience with IT asset management and documentation. Responsibilities : + Provide first-line technical support to end-users ... in Amherst, NY. This position is responsible for providing timely and effective technical support to end-users, resolving hardware, software, and network issues… more
- University at Albany (Albany, NY)
- …a smooth and user-friendly learning experience for participants by providing technical support , managing course logistics, and monitoring engagement. This ... accuracy, consistent formatting, and effective organization of training materials. + Provide Technical and User Support + Respond to instructor and participant … more
- Hobart and William Smith Colleges (Geneva, NY)
- …point of contact for customers seeking technical assistance over the phone, email or in-person. This role will help support computer systems, hardware, and ... POSITION SUMMARY The role of a Technical Support Specialist 1 within our...as the first point of contact for customers seeking technical assistance over the phone, email or… more
- MUFG (New York, NY)
- …Intune and iOS configurations and remote user support . ** Responsibilities :** ** Support General Level II:** + Provide technical support for remotely ... problems that impact large numbers of clients. + Provide technical support for branch office support...submitted by end users via telephone call or voicemail, email or ServiceNow. + Provide response, troubleshooting, resolution and… more
- Capital One (Melville, NY)
- …, password resets, etc. Additional responsibilities may include: + Provide technical support through remote access tools to resolve internal end user ... support associate for a large geographically dispersed organization. Technical support will require excellent written and...please contact Capital One Recruiting at ### or via email at ###@capitalone.com . All information you provide will… more
- NASCO (Albany, NY)
- …help identify any additional research information. + Follows up on daily statuses with technical support for each ticket and guarantees the ticket is fully ... II, NPA I, NPA II, and Level III (NASCO Technical ) support so they are able to...Leadership Team regarding status of calls and problem resolution. ** Responsibilities ** + Resolves customer issues within the defined time… more
- Verint Systems, Inc. (Albany, NY)
- …**Principal Duties and Essential Responsibilities :** + Assist customers with assigned technical support issues that are reported via telephone, web, and ... for all parties that they work with. The Product Support Specialist role analyzes and evaluates technical ...Product Support Specialist role analyzes and evaluates technical problems and/or functionality questions within the software based… more
- Rocket Software (Albany, NY)
- …expertise of Rocket Software products **Qualifications:** + 4+ years of experience in technical support role + Experience with Rocket Software terminal emulation ... in what they're doing!** **Job Description Summary:** The Dedicated Support Engineer (DSE) is assigned to support ...in providing solutions. The Engineer will act as the technical subject matter expert on multiple Rocket products in… more
- TD Bank (New York, NY)
- …on the market, joining our team could be an ideal opportunity for you. ** Responsibilities :** + Support the MBS trading/sales desk directly + Trace Monitoring, ... confidential information with discretion **Customer Accountabilities:** + Provides deep technical subject matter expertise/analysis or operational process support… more