- NASCO (Austin, TX)
- …help identify any additional research information. + Follows up on daily statuses with technical support for each ticket and guarantees the ticket is fully ... II, NPA I, NPA II, and Level III (NASCO Technical ) support so they are able to...Leadership Team regarding status of calls and problem resolution. ** Responsibilities ** + Resolves customer issues within the defined time… more
- Brink's (Coppell, TX)
- …equal opportunity to participate and grow. Job Description The IT Executive Support Specialist will provide comprehensive technical assistance and strategic ... is an on-site position, 5 days a week. Key Responsibilities + Serve as the primary point of contact...Serve as the primary point of contact for IT support and troubleshooting for executive leadership, including CEOs, CFOs,… more
- Verint Systems, Inc. (Austin, TX)
- …**Principal Duties and Essential Responsibilities :** + Assist customers with assigned technical support issues that are reported via telephone, web, and ... for all parties that they work with. The Product Support Specialist role analyzes and evaluates technical ...Product Support Specialist role analyzes and evaluates technical problems and/or functionality questions within the software based… more
- Robert Half Technology (Houston, TX)
- …infrastructures, in the Houston area. The ideal candidate will possess strong technical skills across multiple IT domains, with the ability to manage day-to-day ... operations, resolve complex technical issues, and ensure the seamless functionality of network...the seamless functionality of network systems and servers. Key Responsibilities : Network Administration: + Design, configure, and maintain network… more
- Kyndryl (Austin, TX)
- …We are seeking a skilled Mainframe Application Developer to join our Enterprise Application Support team to provide test environment support for a large customer ... The ideal candidate will have a strong background in mainframe development and support , with extensive batch, JCL, Break-Fix, and DB2 experience. This role will… more
- Cardinal Health (Lewisville, TX)
- …customer service. + Talk clients through a series of actions, either via phone, email or chat, until they've solved a technical issue. (Remote troubleshooting ... **_What IT Client Support contributes to Cardinal Health_** IT Client ...tickets within documented service levels + Diagnose and troubleshoot technical issues, including account setup and network configuration +… more
- SpaceX (Bastrop, TX)
- …+ Triage and resolve customer issues across multiple channels (inbound/outbound calls, chat, email ) + Provide technical support to customers using hardware, ... role and/or customer service PREFERRED SKILLS AND EXPERIENCE: + 6+ months of customer support via phone, chat, email , voice, etc. + Excellent problem-solving and… more
- CGI Technologies and Solutions, Inc. (Plano, TX)
- …worked with us for an average of 26 years! **Your future duties and responsibilities :** Support agents will manage MyServices tickets and Sentinus situations to ... **Shared Application and Platform Support ** **Category:** Service Desk / End User Services...simultaneously, and meet aggressive deadlines. 7. Ability to solve technical problems/ processes and understand complex details. 8. Ability… more
- Aveanna Healthcare (Austin, TX)
- …management, accountability, and discipline to stay productive without in-person supervision. o Technical Support : Be proactive in resolving technical issues ... corrections to attendance records. * Other Duties as Assigned: Complete additional responsibilities as required to support team objectives and operational needs.… more
- Amazon (Austin, TX)
- … Support Team, our mission is to provide exceptional, consistent, and timely technical support and solutions that enable seamless operations across all Amazon ... the way the world shops. We are the Amazon Worldwide Grocery Store Technology Support Team, responsible for core retail technologies in state of the art physical… more